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Northgate Animal Hospital

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Categories:
Veterinarians, Pet Services, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Kennels, Pet Grooming, Veterinary Specialty Services

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07/29/2013

they are very caring as if your pet was there own no doubt

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07/13/2011
THE BEST PLACE FOR YOUR LOVED ONES

Everyone is kind,caring,loving,dedicated,and thoughtful with the babies.If your looking for a drive thru vet try Pet Vaxs.They are fast,snobby and don't care one way or the other.I rather take my babies to where they are treated equal,Just as I would want for my kids and grandkids.The wait is no problem,the smell is no problem.It takes time when you are devoted and provide the best of care.My heart goes out to all t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/24/2008
Not impressed

I have worked at an animal hospital before, and was not impressed with the clinic, the staff, or the doctor. I showed up for a 10:30 appointment made 10 days in advance, however, sat in the waiting room for forty-five minutes. During this waiting period, I heard staff members in the back using profane language that could be heard all the way in the lobby. The receptionist was not friendly, but no major complaints. I ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/21/2008
Most caring animal hospital in town

I have been using Northgate Animal Hospital for over 18 years. Everyone of my animals have received the highest quality of care. Dr. Gullett is a top notch vet and cares as much about my babies as I do. I have never received poor service and my animals have never gotten sick after being there. They are very conscientiousness about the condition of the pets that are brought into their facility. Anyone who has had... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/30/2008
Awful stinky

I would never ever go back to this place. It smells when you walk through the door and the floors are dirty. You can hear dogs screaming in pain in the back and noonne cares. I waited almost 5 whole hours to let the doctor see my dog, who had his leg hitt by a car by accident. The doctor took forever and when she did come out you could see through her shirt. It was so unprofessional. She was very rude. My dog died th... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/29/2006
Very slow

I was very unhappy with the service. I do not like having to wait all day for a shot and returning to a mad receptionist/

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07/27/2006
Northgate Animal Hospital

I have been using this vet for several years and it's the most wonderful place I have ever found. I accidentally ran over my sons kitten and had to rush him for treatment and was taken right in. The kitty was having problems breathing and going into seizures and this team went above and beyond in their treatment. The Dr. took him to the hospital 2 nights in a row, because he needed constant help and oxygen, and br... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/25/2006
The most passionate about my pets!

I have been a devoted client of northgate animal hospital for 6 years now. The staff is very down to earth and they love what they do.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Northgate Animal Hospital

3616 Thomas StMemphisTN 38127

(901) 358-9111

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Northgate Animal Hospital

3616 Thomas StMemphisTN 38127

(901) 358-9111

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