You can please some of the people some of the time....and the rest are just tooopid. I have traveled all over the Eastern part of this country for business and always take a look at the local fish stores. ALL are more expensive and none compare with the service that I have received at Memfish. Great people, always willing to help...even when I make REALLY stupid mistakes. Thanks Richard, Amy, Rob, Adam and Kriste... view moreWas this review helpful?Yes No|Flag Abuse
I recently bought a fish from this store. Before I left the store I notice there was a few scales missing on one side of it mentioned it to the manager they looked at me like i was stupid took it home anyways it died took it back with receipt and water sample and the denied me any kind of reimbursement because i didn't have perfect water all my other fish are fine i do weekly water changes and that wasn't the reaso... view moreWas this review helpful?Yes No|Flag Abuse
Stay Away!! Let the buyer beware should be posted. Bought "Real Reef" live rock thinking it was actual reef rock. To be sure I asked an employee if the purple suff I was seeing was coraline algae and she said it was. I took it home and under the lights of my tank could easily tell this was painted rock. Called store and they admitted it was painted rock. Asked for refund, was told I would have to wait... view moreWas this review helpful?Yes No|Flag Abuse
The sign that the customer is referring to also says that the "Rock is 100% Aquacultured for Zero Impact on Natural Reefs". That is clearly letting the customer know that the rock we sell is not from the ocean but is an ecologically friendly alternative to ocean harvested live rock. We believe this rock is a far better option when it comes to responsible reef keeping. It has received rave reviews on ReefBuilders.com. I stand behind our products 100%, but I cannot control whether a customer will like the product. If you are after live rock that has been removed from the ocean, please do not buy our rock. We choose to be more environmentally responsible than to carry non-sustainable products when they are available.
I am fairly new to the hobby and was pleased to find Memfish after visiting most of the other marine fish stores in Memphis. The staff is very helpful and I have found their prices to be the best in the area, often beating "deals" found online. I enjoy dropping in to see what is new and to have a friendly chat with the staff. The selection of fish and corals are great and a trip to Memfish is the perfect... view moreWas this review helpful?Yes No|Flag Abuse
I have done business with Memfish from day one and have nothing but respect for Richard and all his employees. I recently moved 180 miles away and Richard held my corals and fish in a tank at the shop until I could cycle the 90 gallon tank in my new home . Memfish will still be my local fish store for all my saltwater needs . There are no dealers closer and had I not known I have the support of Richard and his staff... view moreWas this review helpful?Yes No|Flag Abuse
I bought a light from this store and got home to find out that there was a used bulb in the box!!!!!! It was not even the same company as the box, so I called the store immediately and headed back. The floor staff was very nice and willing to exchange, but the owner would not even come out of the back of the store and said NO exchanges without even standing face to face with me. He would not even leave the back!!! I ... view moreWas this review helpful?Yes No|Flag Abuse
We do not sell used bulbs. This customer tried to pull a fast one by returning his old bulb in the new bulb's box, and then getting his money back.( Not the first time that scam has been tried.)
Great Store - Richard got me started from day one with my first saltwater tank. He and most of the staff have been very helpful each step of the way, with lots of good information and tips. I"ve watched the store evolve and it is a terrific place to find just about everything you need. There are places around that are slightly cheaper, but not places that offer such great service with each purchase, no matter... view moreWas this review helpful?Yes No|Flag Abuse
Thank you for the kind words.
I must say I love this store cause of the staff (Richard, Rob and John) They know their fish. The prices are one of the lowest in town. The store is very clean and the set up of the aquariums is very good. If you are looking for both salt water or fresh water. This will be your favorite store. Thank you guys from your pleco man Joe SWas this review helpful?Yes No|Flag Abuse
Thank you for the review. We are glad you are happy with your experience in our store.
The people are friendly, the prices are great and the staff are very very knowledgeable! Highly recommended for beginners AND experts!Was this review helpful?Yes No|Flag Abuse
Thanks for the kind words!