I WOULD NOT RECOMMEND THIS SERVICE!!! FIRST, ALL THE 5 STAR RATINGS CAME FROM OWNER. THAT SHOULD BE YOUR FIRST CLUE! BUT IF YOU ARE STILL INTERESTED, OUR LIMO SERVICE PROBLEMS INCLUDE: - 30 minutes late picking us up - dropped us off an hour early - paid for 6 hours and only received 4 hours and 30 minutes of service - owner said he would reimburse us, but never did** - because driver was late, we had to pay outside of limo in front of Orpheum - driver was late picking us up after the opera because he went to see the show we were watching instead of waiting for us outside - driver yelled out of the window at other cars while we were driving around downtown.. that was a classy touch - driver sped back toward our house in the rain and on the phone while passing cars the whole way - on the way back, driver hydroplaned twice and drove up on curb in front of our house - to top the evening off, driver followed us into our garage, put his clip board on my personal vehicle and asked that my husband do even more paper work and get receipts at 11:00 pm.... - All of that for the bargain price of $524.16! When confronted with these problems, the owner asked why we didn't drive ourselves to the venue... He said we should have taken a cab. These are the facts surrounding our experience. You decide... (carefully!!) **After I filed a complaint with the BBB, I filed a dispute case through my bank to recover a portion of my money. Three months later, I finally did recover the fair amount I was due only because of the effective negotiations of my bank... Lesson learned!! Do more research, and be more selective!!