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Eye Spectrum

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Business Details

31

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

Services/Products:
  • Eye Exams
  • Eyewear & Vision Aids
Brands:
contact lenses, sunglasses
Payment method:
master card, visa, amex, discover, all major credit cards
Location:
Regalia Shopping Ctr
Categories:
Contact Lenses, Optical Goods, Optometrists, Eyeglasses, Sunglasses, Optometry Equipment & Supplies
Other Information:

Parking: Lot

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Reviews

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Posted: 7/15/2014

Overall
Had me seeing red!

While in the waiting room I heard a receptionist being extremely rude with someone on the phone. Giving the benifit of the doubt, I thought maybe it was an unreasonably rude patient they were talking to. After that i was rushed through the exam and after trying on the lenses they perscribed I still couldnt see as well as I should. They sais my eyes needed to adjust. After a week I went back to have them rechecked. You would have thought I peed in their cheerios the way they treated me when j requested a second exam. Turned out the first doctor had gotten it wrong. They re ordered my contacts and i never got a call to say they were ready. I called them three weeks later and they said it looks like they came in but rhey were lost. They re ordered them again. Of course, I never got a call to let me know they were here. Called today to check and was hung up on (could have been an accident). When I called back the lady was very short with me and never appolpgized for hanging up. I went into the store and got my contacts nearly 3 months after my first exam. Needless to say I dont think it was an unreasonably rude patient on the other end of the line that first day I was in there. They either have no office manager or a terrible office manager. Either way I wont be back. I signed up for this review site just so that i could review this terrible experience.

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Eye Spectrum

6150 Poplar AveMemphisTN 38119

(901) 682-3937

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Eye Spectrum

6150 Poplar AveMemphisTN 38119

(901) 682-3937

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