I guess im the one in a million, but I had an amazing experience at this location, and continue to do so. I did not have an appt and was just going to look for ideas. I was immediately set up with a consultant (Keekee I believe was her name) and she started asking what I was looking for and for white or ivory. We picked out 4 dresses to start off with, and nome of them were my style, as I did not want a train. She kept bringing me more to try and even the short trains I didnt like. My mom then explained to her a dress I had found online and she smiled and ran off to see if she could find a similar one. The one she brought me was so perfect, I cried. She even got a sash to go around my waist, as there was no embelleshments, and a veil that just perfected it even more. I went to just look, and bought all 3 items. Also, I even have received phone calls from the store to see how the planning was going and if they could help me with anything else. My bridesmaids are also getting their dresses there. Another thing, at check-out, I was offered swatches $1 a piece and was told someone would be contacting me to set up an alteration appointment, which she called that very day. I would recommend this store to anyone. My experience went above and beyond my expectations.