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Capelli

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Business Details

23

years

in Business

Hours:

Regular Hours

MonClosed
SunClosed

General Info:
By the city of Memphis, Capelli was recently nominated as a finalist for Memphis's Most Beautifying Beauty Hair Salon. We specialize and are noted for our excellent hair coloring techniques and hair cutting talent. In addition we offer a wide range of manicuring and pedicuring services. Whether you need a simple cut or complete new look, our team can help you find just the style you are searching for. The salon provides our staff with extensive in- house training. The stylists at Capelli have been trained from New York to Paris to bring you the latest trends, techniques, and hair services. We have recently hosted a televised Make-Over Show. Let our highly trained professionals work with you to formulate the ultimate look for your facial shape and skin tone. We use only the best salon quality hair color and hair products to ensure your satisfaction.You'll love the fun, creative, high-energy atmosphere at Capelli. Bring your friends with you and make it a visit to remember.In addition, the following amenities and conveniences are offered to make your time with us more enjoyable:
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Brands:
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Payment method:
all major credit cards, amex, master card, visa
Location:
Laurelwood Collection
Neighborhood:
Jackson-University Area
Categories:
Beauty Salons, Cosmetologists, Day Spas, Nail Salons, Make-Up Artists, Hair Stylists
Other Information:

Bike Parking: No

Parking: Lot, Private

Wheelchair Accessible: Yes

By Appointment Only: Yes

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Reviews

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fun4me2ski

Posted: 12/26/2011

Provided by Citysearch - 
Overall
Lots of Talent, but Short on Customer Service

Before moving to Memphis I paid over $35 for a hair cut at my previous salon. However, the customer service was impeccable, and I felt it was worth the money. I went to Capelli for about a year. I saw a junior stylist to save a little money, but it was still expensive for a men's cut ($28). Most of the time I liked my cut, but seeing a junior stylist I did lower my expectations. Still, it's easy to see all the stylist are well educated and enjoy their work. I never got cancelled on, and I didn't have to wait more than 10 minutes for any of my appointments. However, that's probably because my stylist was booked lighter than some. My biggest problem with Capelli, and why I won't be returning, is the customer service is not up to par with even a mid-level salon. I was taken back when the receptionist to me upon checking in to go back to my stylist's booth and let her know I was there. Ross the Boss doesn't even make clients do that! It was especially awkward since my stylist was still with a client. The conversation went something like this: Me: Hi, I'm here for my 3:00 appointment. Stylist: (with a startled and rushed look) OK (looks back at client in the chair) Me: ............Um..........you want me to wait up front or by the shampoo bowls or.....? Stylist: Just.....well.....just go find a shampoo bowl and see if someone won't shampoo you. I'm almost done. Now this may be picky, BUT if you want to advertise yourself as 'The Best in Memphis' then you're going to catch some flack for little stuff. The refreshments looks like something from a haphazard family get-together. And, no, they don't always have them available. It's a hotel ice-bucket that's mostly water with a few surviving ice cubes floating on top with a stack of small, paper Dixie cups beside it. The drinks they have are 2 liters of coke and diet coke. The snacks are Keebler or Chips Ahoy cookies on a glass plate. Upscale? No. Bottom line: Good at cutting hair, and I'm sure they're good at coloring hair, too. However, the price does not match the overall service and care. If Capelli wants to continue to be the 'Best in Memphis', I strongly suggest they take a step back and reevaluate their customer service on all levels.

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karennicolle

Posted: 3/8/2011

Provided by Citysearch - 
Overall
the only place i get my hair cut

I go here whenever I need to get my hair cut. I see Karen. Shes so nice and so good at what she does. They always have refreshments if you need to wait too. The only problem i have is that its expensive, but, in my opinion, its worth it.

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nikkifromwakikki

Posted: 6/3/2009

Provided by Citysearch - 
Overall
Christen is great

i've been going to christen for years. she's awesome! she is good at refreshing old haircuts into something new and fitting.

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jmhaas

Posted: 6/12/2008

Provided by Citysearch - 
Overall
BEST SALON IN MEMPHIS

GREAT SALON WITH EXCELLENT SERVICE. WELL TRAINED STYLISTS IN BOTH CUTS AND COLOR--FULL SERVICE WITH MANICURE, EYE LASH AND OTHER BEAUTY SERVICES -- GIVES YOU THE BIG CITY FEEL WITH LOCAL SOUTHERN HOSPITALITY. YOU'LL LOVE THE EXPERIENCE

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lola666

Posted: 5/22/2008

Provided by Citysearch - 
Overall
best salon in memphis!!!

For the first time since Ive moved here to Memphis I have finally found a salon that is very accomadating to my hair need. The stylists are professional and experienced and well trained in the latest trends. Also i like the fact thier prices vary so it fits in with my budget. I love just to go get a blowdry with my stylist so i always have a great look for the weekend!!!!!!!!! I would highly recommend this fabulous salon!

Jessica!!!!

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letheridge

Posted: 2/13/2008

Provided by Citysearch - 
Overall
Love the cut, color and my stylist

I am a regular customer at Capelli and always have a good experience here. My girl is extremely talented and takes her time with me. I love the end results! She gets the color just the way I like it and gives me hip new styles each time. She knows what cut looks good with my face and I leave happy each time and will continue going back. I highly recommend this salon. The atmosphere is fun and I enjoy watching all the people come in, then seeing the ""after"" results. And....the head massage while getting my hair washed is the best!

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samsherry

Posted: 5/16/2007

Provided by Citysearch - 
Overall
talent without service

I have been trying to use this salon for three years... The handful of times that I haven't had my appointment canceled, I sat waiting for over a half and hour. However my girl is extremely talented. Some of the best color I've ever had. If you are willing to pay a ton, wait, be rescheduled, or canceled on - you won't be disappointed in the results. Only the service.

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vianetman

Posted: 3/29/2006

Provided by Citysearch - 
Overall
Great job, horrible experience

Capelli is a high end salon that doesn't cater to the people it might want to keep. I was canceled on, only to be kept waiting 25 minutes past my appointment the next time. When you check in, you are expected to walk back and tell your stylist you are there yourself. A horrible woman washed my hair brutally too. All in all, their people have good skills outside of customer service. Guys haircuts are also overpriced at $35.

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Capelli

4615 Poplar Ave Ste 7MemphisTN 38117

(901) 767-5066

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Capelli

4615 Poplar Ave Ste 7MemphisTN 38117

(901) 767-5066

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