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Bartlett Shoe Repair

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Business Details

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Location:
Bartlett Towne Ctr
Category:
Shoe Repair

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07/12/2013

This is the best shoe repair shop I have ever been to. The owner, Rev. Jones, not only does excellent work, he is an inspiration to talk with. He gave me "a blessing" by repairing my purse handle for free when he repaired the straps to my purse. I will pass his "blessing" along, and hopeful that person will pass on my "blessing". What a greater world this will be if we ALL do this. &quo... view more

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12/26/2012
Excellent service and attitude...

Excellent service and attitude. I took a Daytimer in to have the zipper replaced, he repaired the zipper at no charge.

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12/06/2010
Good Service, Fair Price

I had a pair of my favorite boots re-heeled. They were ready exactly when promised. The owner did a good job and the price was fair. It only took one week. The man who watied on me was courteous and it was obvious he took a lot of pride in his work. If you want attention to detail, this is your place.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/29/2010
Don't Go Here

Took 3 pairs of shoes here a few weeks back for repairs. The work was decent but it was overpriced and the owner/operator was a complete jerk to deal with. There are literally shoes strewn all over the store and when my foot barely brushed up against a pair of TENNIS shoes that were laying in the middle of the floor, the owner snapped at me and told me to watch where I was going. Then he snapped at me again when I pi... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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03/17/2010
Like New

New set of heels on men's dress shoe came plus a beautiful shine. On time, courteous service. No problems.

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03/28/2007
Excellent craftsmanship!!

My pitbull chewed off the end of my Marciano pump. I thought that I would have to throw them away. After about a month of not being able to except the fact that they were not salvagable, I took them to the Bartlett Repair Shop, and 4 days later they were like new. I was overly excited and pleased with the like new work at an extremely reasonable price.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Bartlett Shoe Repair

6045 Stage RdMemphisTN 38134

(901) 381-1348

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Bartlett Shoe Repair

6045 Stage RdMemphisTN 38134

(901) 381-1348

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