Bartlett, Automotive

Bartlett automotive is a reasonably priced and honest shop!!! they did not try and sell any extra parts !!!!

Finally a trustworthy mechanic! I have the worst luck trying to find one but not today. I went to three different places to put on a power steering hose that I already had in my hand. Yes, a power steering hose, simple right?



The three places I went to all got on their happy computer to look up some magical program that gives them an estimated time to put parts on a car. I forget the program name but they all said, 2 1/2 to 4 hour job and $250-$400 estimate, yes for a hose install. I told them where they could shove that hose!



I decided to stop into Bartlett auto and I could tell right away these guyz meant business and not scam thy customer. They put the part on and oil change for very reasonable price.



A salesman came in to sell his company's "parts business"(a company that sells parts to repair shops) and the owner explained that he has two different customers, ones that can(Bartlett) afford the warranty parts and one's that can't(Frayser) and he lets them decide what to choose from which is awesome, most would try to up sell you the warranty parts even if you are poor like me.



They just got a new customer and I would recommend to a friend!

As a woman it is very hard to find a mechanic you can trust. My experience has been that they will tell you anything because we don't know any better!! After my check engine light came on I took it to Gateway and they wanted to change my oxygen sensor. Not having the hundreds of dollars to replace it I decided to get a second opinion. My sister got her air fixed her and said they were very nice and didn't try to sell her anything else. So I went by there. Kenny (the owner) could see I was very upset and told me to TIGHTEN MY GAS CAP drive it for a few days and see if the light went out. It did!!! I was shocked! Gateway was going to rip me off! Women Bartlett is the place to go!

They were very reasonable on their prices and they didn't try to sell me a bunch of stuff I didn't need unlike the other shops around.Thanks and y'all have my business from now on

Came in here one Saturday, ( one of the only good mechanics open on Saturday). My car was making a really obnoxious noise that had gone from bad to worse. About 10 a.m. that day my car's lights started to flicker. Fortunately for me, I was able to get on this website and discover Bartlett Automotive. Before this I had called another well-known Memphis mechanic shop. They suggested that it could be my alternator and quoted me a seriously ridiculous fee over the phone. I won't say the name of this place, but, it starts with a G. Their price seemed way over the top, so I started to explore my options. Obviously it was important to find a place that is open on Saturdays. At this point I started exploring my options and just happened upon Bartlett Automotive. I called and they seemed really nice and professional on the phone. This helped when I decided to try them out. Turns out that I was just able to make it there before my alternator gave out. Kenny ( the owner), and his wife (Micky) were as nice as could be and I could sense that all they wanted to do was help me get back on the road. If that wasn't enough Kenny quoted me a price, part and all, that was less than half of that other place. Needless to say, I was extremely glad that I was able to find this shop, and in the future, I will not hesitate to take my car issues to Bartlett Automotive. In this day and age, it's really nice to find someone that you can trust with your vehicle.