I purchase my 2008 TSX right off the back of the truck bringing it in to the lot. I receive excellent service from the sales manager all the way to the service department. In my years for purchasing a new car, Acura in my opinion has the BEST service department you can look or ask for. The service managers really go out of their way to make sure all needs have been met. That is one of the star quality they offer that will keep me coming back to purchase another Acura. The saleman I had @ the time was good to about a 4 but, I think he was new. The sales manager was great! The only little small complaint I have. I had to actually come to the office 3 times before they got all my figures together. The system or something wasn't adding my sales tax correctly, so with that I actually signed three different contracts before it was my last. However, they did make up for it with a full tank of gas! So, that weighed out. They are very good @ what they do. I LOVE the car! and the service department gets a 5 star by itself. Keep up the good work.
When you are ready for a new car, start with Chuck Hutton Chevrolet. When I bought my Chevy Aveo there recently, the sales experience was exceptional, but the Service Department is just as remarkable, I soon discovered. I took my car in last week because I was unable to get the A/C running efficiently. Terry Lamb explained that I was not pressing the right buttons, She not only told me; Terry took me out to my vehicle and showed me several ways to take best advantage of the car's cooling system. While my car was undergoing a routine inspection, the staff noticed bubbling on the grille. I hadn't even detected that, but the grille was replaced without charge. I know that the city of Memphis is currently gathering votes for this year's "Best of." I am pleased, but not surprised, to see Chuck Hutton among the top dealerships. I am determined to juggle my schedule, by the way, to take advantage of Wednesdays: Ladies' Day. What a nice custom! Keep up the good work, Terry!
I had the BEST car buying expierence ever at Dobbs Nissan!! I shopped the other stores in the Memphis area and it was the same old steriotypical car sales expierence. Salespeople standing out front smoking, looking like vultures ready to pounce on you as you get out of your car etc, etc. Dobbs Nissan was COMPLETELY different, I would have saved a lot of time if I would have stopped their first. From the time I arrived, I felt they really wanted to help me find the car that was best for me. Brian Malone (my salesperson) was awesome! He took his time and was not pushy. The sales manager Kevin Riche was great to. The General Manager of Dobbs Nissan, Jeff Smith, took time to welcome me and when I purchased he thanked me for buying a car from Dobbs Nissan! I cannot say enough good things about Dobbs Nissan. Their new store on Hacks Cross is beautiful! Thanks Again Dobbs Nissan!!