The facility is improving, as they just spent 6 figures remodling the pool area and the customer service is getting better all the time. There is more here than any other club anywhere and I don't need to climbing wall to look at. It is a members only club and I can always get to the equipment without feeling like I am in a dance club. I like having 3 pools, raquetball, tennis, and 2 indoor tracks and more equipment than I will ever use. 200# dumbells are not in my near future, but they are there for those that need them. I ask for some nutrition tips and the trainers will help without asking for money or acting like I am intruding on their private conversation. I had a French Riviera members for years at the same time as this for backup, and they always seemed like I was bothering them because I was not 20, blonde, and well endowed. I have referred friends here and they are happy. They all got a free trial pass to check it our before they became members. I have heard that some people have problems with their collections if they owe money, well, don't owe money. Take care of Business, I say. But that's me. New staff is cool and caring. Still have some remodling to do and could use some help with decor, but who needs pretty, when you sweat?
I am not sure what happened with the guy named James below, but safety has always been a top priority for all the years that I have been working out at Wellworx. They have safe, well maintained equipment and certified training staff that is always willing to teach you how to properly use it. Classes, swimming pools, and tennis courts are great. If you sigh up for personal training, which is very reasonably prices, you will definitely not be disappointed. They have helped me so much with my weight loss goals and have truly been life changing. I feel like the entire staff - from management, to trainers, to desk staff - are a part of my extended family. They are always there with warm smiles and kind, encouraging words and are always ready to help. Anyone who says otherwise is obviously trying to slander this great gym.
THIS REVIEW IS BASE ON MY EXPERIENCE WITH SECURITY ONLY, TODAY ON 11/11/16 @ 10:30am MY FRIEND & I WENT THERE FOR THE "JUNIOR LEAGUE OF MEMPHIS MERRY MARKETPLACE"! SHE'S WHITE, I'M BLACK & I WAS THE DRIVER. 2 SECURITY GUARDS 1 WHITE ON PASSENGERS SIDE & 1 BLACK ON DRIVERS SIDE. MY PROBLEM BEGAN WHEN DRIVER SIDE SECURITY GUARD LET 3 CARS AHEAD OF ME IN WITH NO PROBLEM, BUT WHEN I ROLL ON IN BEHIND THEM , I GOT STOP! "HE SAID CAN I HELP YOU?" I LOOKED HIM DEAD IN HIS EYES AND SHOOK MY HEAD, & SAID ASK HER!!! HE DUCKED HIS HEAD SOME MORE & HIS EYES GOT BIG & SAID OH, THE REST OF THE WORDS WERE MUMBLED, SO I KNOW HE FELT STUPID! MY FRIEND WANTED TO REPORT HIM BECAUSE THAT WAS PURE PLAN DISCRIMINATION AGAINST ME BECAUSE OF MY COLOR!