Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1919 Covington PikeMemphis, TN 38128
From Business: Founded in 1998, AutoBody America provides collision repair services. ABA arranges towing services for damaged vehicles, provides car rental services to its custo…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Rich Mixon - BellSouth Corporation Collisionworx Auto Body was first "introduced" to me by accident while traveling through Memphis, TN from the Mississippi Gulf coast en route for East Tennessee. I was involved in an MVA (motor vehicle accident), in this metropolitan city of 1,000,000 residents. I was alone and knew nobody within 800 an mile radius (300 miles East & 500 miles South). My Toyota Camry suffered severe damage of the complete front end. The impact of the collision was so severe my hood was bent in half, pushed towards the windshield ("V" shaped). In 5:00pm commuter traffic, The Memphis Police notified a "wrecker service" to come to the scene with a flatbed (my Camry could not be "towed'.) The driver transported me & the remains of my Toyota Camry to 6916 Appling Farms Pkwy (Whitten Rd, I-40 Exit 15 (zip 38133). When I arrived I saw the nicest, cleanest Auto Body Shop I had ever seen. My initial thought was $$. I was mistaken. On that date, I had the privilege to meet Mr. Whitlock. He was so "calming" and reassuring. He showed much concern for my "well being" as he did for my vehicle. Being 6:00pm, Collisionworx was closing...Mr. Whitlock asked his staff to stay until he knew I had transportation enroute and had obtained my work related belongings from my vehicle. He provided me his personal number and graciously invited me to remain on the property until my ride (from East TN) arrived. He even phoned me from his personal phone to "check" on me. The following weeks he contacted me to advise me the "updates & status" progress Collisionworx had made on my Camry. When COLLISIONWORX repaired my car in a duration of time (I did not think was possible), I did not recognize my car. It looked better than it did before the collision. The body work was the most elite ever. The painting process looked of better quality than Toyota applied at the factory. Today, that was 3 years 7 months ago. I have only had oil changes & replaced tires per regular maintenance. Not one "sign" the car had ever been in a collision. *Unlike many other auto body experiences I have heard, Mr. Whitlock was 100% available & concerned "how is your car doing". He was aware I was "passing through" Memphis but continued to treat me as if I was local. I continue to correspond with Collisionworx 3+ years later. Recently I needed minor body work done. I went to 2 local body shops. Their work was far below standard. Family/friends said it was unnecessary to drive 4 hours to Memphis (to Collisionworx) to have this unrelated body work done. My reply was simply, "You have never been to "Collisonworx". That is all I can say to you also. I consider Mr. Whitlock a friend, and his staff my family. The staff, namely "Patricia" & "Pat" were and continue to be so good to me. When I phone regarding my Camry (annual maintenance, etc) I feel they stop what they are doing and listen to me and respond with care. If only our society had more businesses & individuals such as the family at Collisionworx, we would be in "safer trusting hands". I was never made to feel that Collisionworx was simply trying to "make $" from a motorist at another's mercy. You have my word as well as Collisionworx's, there is NO OTHER AUTO BODY shop. -Rich Mixon, East Tennessee"
I was in an accident in the early part of December. As the person at fault had Geico Insurance, I was given the option of Desoto Collision to perform the repairs. The office is run like a well-oiled machine. I walked into the office and gave my name, Kevin from Geico walked out of a side office, introduced himself and explained the entire process. After walking outside to assess the damage, the service manager walked out and introduced himself and again went over in detail the entire process. I had an out-of-state inspection sticker, and other stickers on the front, side and back windows, and though not part of the accident, when I asked if they could remove them, the service manager expressed that he would have the stickers removed. My car was in the shop from 12/8 to 12/29, and throughout the process I received regular texts and phone calls to update me on the service being performed and expected completion date. The evening I picked up my car, I met the infamous Patrick, who also was very professional. As with everyone I met, Patrick was very clear about the work that had been performed and made himself available for any concerns I might have in the future. As I am recently moved to Memphis, Patrick offered himself as a resource for any concerns I may have with my car. I have read the reviews below and am surprised. I expected Patrick to be this sleazy/shady character, but in fact he was the exact opposite. My experience was very positive. They were apologetic about the wait time but due to the holidays, I understood it could not be helped. I was provided a rental for 30 days, so there really was nothing to complain about. I would certainly take my car to Desoto if I need body work in the future!!!
Came in here one Saturday, ( one of the only good mechanics open on Saturday). My car was making a really obnoxious noise that had gone from bad to worse. About 10 a.m. that day my car's lights started to flicker. Fortunately for me, I was able to get on this website and discover Bartlett Automotive. Before this I had called another well-known Memphis mechanic shop. They suggested that it could be my alternator and quoted me a seriously ridiculous fee over the phone. I won't say the name of this place, but, it starts with a G. Their price seemed way over the top, so I started to explore my options. Obviously it was important to find a place that is open on Saturdays. At this point I started exploring my options and just happened upon Bartlett Automotive. I called and they seemed really nice and professional on the phone. This helped when I decided to try them out. Turns out that I was just able to make it there before my alternator gave out. Kenny ( the owner), and his wife (Micky) were as nice as could be and I could sense that all they wanted to do was help me get back on the road. If that wasn't enough Kenny quoted me a price, part and all, that was less than half of that other place. Needless to say, I was extremely glad that I was able to find this shop, and in the future, I will not hesitate to take my car issues to Bartlett Automotive. In this day and age, it's really nice to find someone that you can trust with your vehicle.
I recently had a bumper repaired by The Dent Shop, someone had backed into my driver side rear bumper in a parking lot and just left I didn't want to send it through my insurance so I asked the guys at the shop if they thought they could pull the bumper out well they did such a professional and unbelievably good job that you would never know anybody had been so stupid as to bump into my SUV if they thought they could pull the bumper out well they did such a professional and unbelievably good job that you would never know anybody had been so stupid as to bump into my SUV. I couldn't believe my eyes when they returned my SUV to me It looked as though it had never been touched by another vehicle or human hands it look like it had just come off the lot thank you so much for such a wonderful. I highly recommend their work as auto body repair people and also as those who do an excellent job in auto detailing I bought my husband a gift cert those who do an excellent job in auto detailing I bought my husband gift certificate for x-mas he was completely satisfied with their work his car looks brand-new and I just recently had my SUV done and it looked brand-new these guys are good that's all I can say five star rating.
Finally a trustworthy mechanic! I have the worst luck trying to find one but not today. I went to three different places to put on a power steering hose that I already had in my hand. Yes, a power steering hose, simple right? The three places I went to all got on their happy computer to look up some magical program that gives them an estimated time to put parts on a car. I forget the program name but they all said, 2 1/2 to 4 hour job and $250-$400 estimate, yes for a hose install. I told them where they could shove that hose! I decided to stop into Bartlett auto and I could tell right away these guyz meant business and not scam thy customer. They put the part on and oil change for very reasonable price. A salesman came in to sell his company's "parts business"(a company that sells parts to repair shops) and the owner explained that he has two different customers, ones that can(Bartlett) afford the warranty parts and one's that can't(Frayser) and he lets them decide what to choose from which is awesome, most would try to up sell you the warranty parts even if you are poor like me. They just got a new customer and I would recommend to a friend!
I called my friend and she gave me this persons phone number and the mand that answered that phone was very professional. I have a 99 ford escort and my a/c went out in my car well needless to say I took it to ford and they were attempting to charge me 1200.00 for parts and labor I needed a ac line, condensor, evaportor core. Well I told ford that I wanted my car back and thats when my friend said I have a great mechanic I was afraid at first then I called him yes he charged me 50.00 because he needed to make sure that he would not be give free advise and after that he stated that the 50.00 would be refunded back to me after the work was completed. Well today is the June 24 and my a/c feels like alaska its so cool that I have to turn it on 1 in 90 degree weather now I would tell anyone that this company is on point and I will use KINCHEN'S AUTO SERVICE AGAIN AND AGAIN by the way the cost was 650.00 parts and labor half of what the dealer charged also he gave me all my old parts now what do I do with them.......LOL Thank you Waymon your the greatest..............Ms. l.johnson
If you have a foreign (or domestic) vehicle that you love & value, and you're looking for the best quality mechanic in Memphis, then this REALLY is the only review you need to read! Before I took my LandRover to Shane, Nick,& the other guys at Midtown Autowerks, I had mechanical issues that lasted for a ridiculous time period of 6 weeks! I thought I would save $ by letting other mechanics address my overheating issues. A few mechanics and $850.00 (of wasted money) later, I decided it was time to turn my wheel over to someone who really knows what they're doing! They were so professional,& reassuring:) after a very stressful 6 weeks, I left my vehicle there with a feeling of trust in their mechanic abilities. And my instincts were correct! Not only did they repair my blown head gaskets, but they also cleaned the stop-leak gunk from my radiator and hoses. Apparently someone had put it in there prior to me purchasing the vehicle. In just a few days, Shane and his team got me & my daughter back on the road!:D I will never let anyone else under my hood!!! Thankyou so much Shane!!!
We were about to make a cash purchase of a Lexus LS460L that was very attractive and appeared well taken care of. The owner of the vehicle had been an avid Elite customer and we mutually agreed to drop off the vehicle with Elite Automotive to have a pre-purchase inspection performed. I agreed to pay for the inspection and communicated to the seller that I would communicate with Elite Automotive myself about the inspection. Several hours after the vehicle was dropped off I received a call from Elite. The company owner personally contacted me to advise me that the vehicle had significant sub-frame damage. This damage was only visible as the result of an extensive inspection not normally consider part of a pre-purchase inspection. We have nothing but gratitude to the staff of Elite for their integrity, and for placing their reputation above all else. We have since become devoted and satisfied customers. Elite Automotive has extremely well qualified technicians, that you can trust with your high end vehicle needs.
I've been taking my vehicles to Sonny Berryhill for years now - nearly 25! (I believe he's been in business since 1971) He never fails to impress with his incredible work. From Corvettes to Cavaliers, he's done em all. Several of my vehicles have been nearly brand new when they were wrecked. Believe it or not, the quality of his paint work is BETTER than from the factory! There's definitely something to be said about the kind of attention to detail that he demands on every car. The way he does business is old school - the right way! I could go on and on about all the great experiences I've had, but I believe I've gotten my point across! Another HUGE plus for us - they PICK UP AND DELIVER!!! try getting a big corporate shop like A*RA or M**CO to do that! Fat chance! Oh yes, and my cars have always been SPOTLESS when I come to pick them up, regardless of their previous conditions. Wish more people in this world cared about their customers like Sonny.
We have used Abernathy s for several years now & have always been pleased. They do good work & have in the past been competitive. Last fall I had a fender bender & got an estimate from Abernathy s & 1 from Collision Worx on Whitten. Collisionworx came in cheaper & did an excellent job as well!! Now, I have a minor problem from a road hazard. I took it into to Abernathy s for an estimate & was going to do the same with COLLISIONWORX. When I pulled up to Abernathy s he asked me who did the repair on my fender last fall & much to my chagrin, I told him Collisionworx. He asked me why & I told him they were cheaper!! He didn t hesitate one bit, and told me to take my car to them then!!!! I was very embarrassed & I feel that he acted impulsively & unprofesssionally!! So, I am taking my car to CollisionWorx who gave me probably the better price anyway!!!!!!!!!!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.