I've used this location for years, but in the last two years as when I've had problems, I've booked a specific type of vehicle, called a day before to make sure I would have that type of vehicle, they said no problem but when I get there they didn't have the vehicle typed. Although I was extremely upset, they found me a pick up truck and had it brought over in a timely manner and just this weekend it happened again, but I was given another vehicle to complete running errands and was called upon receiving the pick-up. They did what ever needed to satisfy me and I truly appreciate it. Thanks Patrick!!!!
concerned, Are you with BLM trying to start trouble where there isn't any? I was out there yesterday. There were plenty of black people there. Some working and some renting. The employees were professional and friendly. Maybe that's what you didn't recognize. You don't sound like you are too familiar with friendly. I had to argue about my payment validation but I count that as a bonus. I like when sales people try to protect my money. I just asked for a manager and the salesman got one and it was fine. Maybe you need to check the way you look at things 'cause that is a good place to do business.
1st off I have to say that Wade was excellent he deliver professional customer service the whole staff was awesome that means a lot now days. Wade made sure my rental process went smoothly and quickly I was in and out in no time I will definitely be back in the future everyone was friendly and the location was clean and neat excellent staff at stage.