The doctors and the service on the medical side were polite, expedient, professional and fantastic. However negotiating the back-office end of things has been a bear of an effort (took me most of the day, and several phone calls) and I did have a very negative experience...more with the billing manager who was quite rude. The most important thing (and the reason I've changed my rating) fortunately after escalating to the branch manager, Sean -- I was able to get the information I required and was able to achieve satisfactory resolution regarding my concerns. It was explained to me that while the billing transitions have created some difficulties this is something Doctor's Express Vintage Park is working through with brighter hopes for the future. I'm willing to give them another chance. Every company has problems - and any company who's willing to ride it through and work to fix their issues is a company worth doing business with.view less
the black medical assistant was rude and seemed to have trouble performing what little duties she had. very unproffessional attitude.
800 Gessner Rd Ste 1150Houston, TX 77024
From Business: ABOUT HEALTHCARE INSURANCE PROFESSIONALS Healthcare Insurance professionals, Inc. (HIP) is a national brokerage firm specializing in the commercial insurance needs …
902 Frostwood Dr Suite 153Houston, TX 77024
From Business: Dermatology Center of memorial (Jan Miller Schwartz M. D.) is a full service dermatology office offering medical, surgical and cosmetic dermatology care by a board …
Last week a worker fell from my roof onto the concrete patio. I drove him straight to ER 24/7+ because it is ten minutes from my home and I knew he needed immediate treatment. He was in pain and going into shock and had head and face injuries and possible broken bones and I...more did not want to waste any time in a large hospital waiting room (i have been in that situation before and it can take a long time to get checked in and seen by a doctor). I called ER 24 7 and they were waiting and ready. He was seen instantly by the doctor, given CT scan and x-rays for his traumatic injuries. The doctor arranged a transfer to the hospital for follow-up care and observation. Not only did the ER doctor do a great job but the owner of the ER is an orthopedic surgeon and he also came in to the ER at 6:30 pm to check on the patient. The total experience could not have been better in a situation like that. I highly recommend the doctors and staff.view less
At first when we got transferred here from the hospital we were a little scared. My dad had suffered a cardiac arrest and heart attack so he was still in a coma in icu at cornerstone. It was a very scary situation but everybody here at cornerstone made us feel like everyt...morehing will be ok. We felt a little too comfortable here almost like family. We even spend thanksgiving here to be with our dad. Dr. Vo was an amazing caring doctor helped us with everything, answered all our questions. The nurses and the aids were awesome. Especially Avis was amazing with my dad. She helped my mom out in how to care for him and even if she didn't have him that day to care for him she would still swing by to check up on him and my mom. We are so happy we have this place a chance and don't regret it at all. We were so sad to leave this place. Thank you Cornerstone at the medical center for all y'alls help! view less