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4850 Stack Blvd, Melbourne, FL 32901
I've been going to this gym for 2 years. The new owner took over about a year ago. I go for the great lady that teaches Zumba and a Group Fitness Training (GFT) group. The owner charges $10 a session. So I'm paying $30.74 a month and $10 once a week for GTF ($70.34 a month/ $844.08 per year!). And then this week I get billed an additional $15 for a Club Enhancement Fee. I found out recently that I was paying more fees than some of the other members, The gym is dirty with cobwebs in the corners, sticky equipment, the overhead air return is filthy, they don't mop the floor...etc. I could get past this because the Zumba is great. So on the recommendation of one of the employees I went to talk to the owner, John Caples, about why I'm paying more than some of the girls I work out with. When I asked him, he became obnoxious and rude. He told me "you can afford it." I was shocked by his attitude. Others at the gym, both employees and members told me afterwards that he's moody and hot tempered. And then later the same day he terminated my membership for questioning his business practices. So I made effort to make amends but he wouldn't have anything to do with it.
Been looking at other gyms in the area and found that here are too many clean well organized gyms in this area that charge a lot less then $844.08 a year!
I love this Gym, all hammer strength and magnum fitness equipment! no cheesy purple machines or lunk alarms!
Unfortunately, I have to agree with blueeyes0473. The last unsigned correspondence I received from this new owner (who I have never met) contained so many F words. I just have two words for him..."customer service."
owner is totally rude and doesn't know how to run a business, will not go back there, would not recommend to anyone! Only giving 1 star because I can't give zero!
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