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CustomInk

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Business Details

16

years

in Business

The Easiest Way to Order T-shirts. Design Online!
Hours:

Regular Hours

General Info:
CustomInk offers a unique online design lab where customers can customize and order apparel, drinkware and novelties for their businesses, teams, groups and events with greater ease, speed and value than ever before. With over 200 products and dedicated customer service reps we are changing the way custom merchandise is designed, bought and produced.
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Brands:
American Apparel, Anvil, Augusta, Bella, Champion, Gildan, Hanes, Jerzees, Next Level, Nike, Outer Banks, Soffe, Van Heusen
Location:
Amenities:
Associations:
AKA:

Customink

Customlink LLC

Customlink

Customink LLC

Categories:
T-Shirts, Uniforms, Graphic Designers, Screen Printing

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Reviews

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09/21/2013

Overall
Disappointed!!!

We ordered shirts for our soccer teams. The design was great. But the shirts had ink stains that did not wash out. The shirts were MUCH SHORTER than described.

Dealing with customer service was a pain. They were not very willing to make the order right. Had to deal with several people to finally get a little satisfaction.

We will see if they are able and willing to correct our order.

Will NEVER order from here again!!!

08/13/2013

Overall

I created a yp account to specifically write this review. I've had the worst experience with CustomInk. I have ordered in the past and everything went fine, but this order, due to it's high quantity Im guessing?, proved too much for CustomInk. First, I was told everything was possible to create my 2500+ hat order. Then I was called and told they did not have enough in the color I needed, so I hesitantly split between two colors. The following days I was told that there was not enough of the 2nd color so I was forced to split between 3 colors. (due to timing, I very unfortunately could not cancel my order). To top it off, they could no longer send on the date I needed by and instead sent 40 boxes (30 more than my small office could handle- this was another discussion I had where I was mislead. The hats should have been able to ship in 10-15 boxes) a day late. Very frustrating and awful experience.

05/06/2010

Overall
great help

they have been patient with my questions and always responded. Still waiting to receive final product!

08/06/2009

Overall
Amazing Shirts

I loved how I could custom the shirt online. I was helpful and easy to do. Also how well the shirts turned out. Everyone was happy of the outcome and the shirts look everything but cheap. Getting my shirts ahead of time was also a great thing. I loved everything that you guys did. I will spread the word about customink and order from you guys again. Thank you so much for the great effort and everything you guys did to make it a great shirt.

07/16/2009

Overall
Good Shirts, Big Money

My initial order was fine. T-shirts came out well, price was fair for a couple hundred shirts. They wanted to charge me almost $20 per shirt on my re-order. Won't use them again -- they're not that special.

claimed iconBusiness Response08/07/2009

We’re sorry you were disappointed in the pricing of your potential reorder. We strive to give fair, all-inclusive pricing to every customer. Our pricing, even for reorders, is based on the quantity ordered. This is why we would quote you more per piece for a much smaller reorder.

This listing has been claimed by a business representative.

04/21/2009

Overall
Bedwetters Jerseys

Easy to Use

Great Pricing

Fun to Design

Quick and Easy Shipping

Great Experience. I will definetely use CustomInk.com again in the future.

04/15/2009

Overall
exceptional service!

Customink.com is GREAT! The design and ordering process is super easy on the website. Everything is there for you to get to work and create your tshirt! I did the ordering over the phone and that was just as great as using the website. The people who help you out are so nice and will help you out any way they can. Delivery is also fast! I recommend Customink.com 100%!

10/18/2008

Overall
Special T-Shirts

I got the shirts for a Suicide Prevention walk in memory of my brother. The shirts we got for it were extremely important to us. We were thrilled with how they turned out, and how quickly we received them. It was nice to be able to check the status on a daily basis through the link that was provided. If we ever have a need again we will use CustomInk again.

10/18/2008

Overall
AWESOME COMPANY!!!!

My experience with the people at customink.com they were polite and helpful and even donated to our walk that we got the shirts for!! I will definitely be back!!

10/17/2008

Overall
customelink

The service provided by custom ink was outstanding, shirts were made and shipped very quick. one minor thing was the number appered to be "krinkeled" I think by not making sure the shirt was flat. But I am very satisfied and will use custom ink again

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CustomInk

McleanVA 22102

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