Jay and the whole family go above and beyond!!! We were on the hunt for a reliable car for our 16 yr old son. The Tiburon that my son loved that they had on the lot was over our budget so he had his brother drive to his house the same day to get the one almost identical that was in our budget that they were about to put up for sale. Not to mention...on our way home I was following my son and the car stalled, so we thought it was the battery, well I couldn't get it to start with the jumper cables so I called Jay and within about 15 minutes he and his mechanic were there to help...turned out it wasn't the battery but something with the oil line. Stressed out and almost in tears, He said don't worry I'll take care of this for you and he got a tow truck out there and said he would tow it back to the shop and get it fixed for us! I mean who does that… Technically he didn't have to help us with anything after we drove off the lot! A+++ for customer service!!! Highly recommended!!!!
My wife has had business dealings with Burl for years. I just met him last october when we needed a car. I find him to be a honest and fair man. He helped us get the car we had to have for work and normal life. He told us the facts of the car to the best of his knowledge and has fixed the few problems we had with the car (flywheel was loose and air conditioning had a vaccuum leak in the dash.). It is an excellent car and has exceeded my expectations. If you need a car, or a second car, you could not find a better man to do business with than Burl. I highly recomend that you try Burl's. You will not be disappointed.
We were driving down 35 when our Chevy Impala was rear ended by a car full of kids that clearly weren’t paying attention. They pretty much totaled our car which I am now happy with because their insurance paid for us a new Impala! At first I was pissed to know that I had to go through the stressful ordeal of purchasing a new car but the great people at El Dorado Chevrolet hooked us right up in style. The task was much, much easier than normal. There was no high pressure either. I will definitely return here for my next vehicle!