The service I received was far better than I expected. I live in Baton rouge and the services were needed and provided while we were visiting our son in the Dallas area. The transmission went out. My car was originally at the Stonebriar Chev. Dealership and because of the poor customer service there I had my car towed to El Dorado for service. El Dorado did more in one hour than Stonebriar did in a day and a half. El Dorado quickly identified the work was under warranty whereas, Stonebriar was focusing on looking at coverage under my Extended Warranty Services. In one hour at El Dorado we were in a rental car. At Stonebriar, we could get a rental car because after having our car for a day and a half they had not identified the problem. The service rep, Peter Mueller at El Dorado was simple outstanding. He also advised me how to seek reimbursement for the towing which I followed and was reimbursed.
Well my husband and I were in a wreck in March of 2009...rearended at a stoplight with the other driver going 55mph...anywho we took our truck to El Dorado Collision Center and worked with Scott Duerr and he was exceptional. He did an estimate and took pictures of all the problems that needed attention and gave us a copy, emailed a copy to us and also emailed a copy to the insurance company. Our vehicle turned out better than expected. They have an online tracking system where you can follow your vehicles progress and that is very accurate. Our vehicle took 10 days to fix which was ahead of time. All I know is that I have never bought a vehicle from El Dorado Motors but I have had alot of services done with them and I love their service department and everyone at the Collision Center. I highly recommend them for any type of service or repair!!
I recently got in a wreck and totaled my car. One of my friends recommended suzuki cars of mckinney to me because of their great deal and amazing service. and i have to say i am completely satisfied with all aspects of my purchace. They really did a great job making me feel comfortable and welcome. They didnt force me into anything and let me take my time looking around the lot for something i really wanted. I had no specific car in mind when i went up there, I just knew safety was my number one choice, after the accident I am still a little nervous about the roads and other drivers. They did a great job, and were honest, when telling me what was good about certain cars and the ones I might be cautious of purchasing. Thanks so much guys for all the help. I was a referal and I will make sure to refer all my friends and family.