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(815) 363-2886Visit WebsiteMap & Directions3800 Mccullom Lake RdMchenry, IL 60050Write a Review

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General Info
Find ACDelco auto parts for your vehicle at Northtown Auto Service & Tire Center in Mchenry, IL. Northtown Auto Service & Tire Center provides high-quality car parts for all major vehicle systems, as well as off-road, marine and industrial equipment. Our product portfolio includes maintenance parts, such as car batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well as repair parts such as alternators, radiators, chassis and heating/cooling components.
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BBB Rating
A+
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Extra Phones

Phone: (815) 363-2884

Fax: (815) 363-2884

Services/Products
Electrical
Brands
AC Delco, Detroit Diesel, Raybestos, Titan
Payment method
cash, all major credit cards, master card, visa, amex, debit, discover
Neighborhood
Olde Mill Ponds on Boone Creek
AKA

Northtown Auto Service and Tire Center

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Reviews

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Northtown A.
Edited: 05/22/2021
Overall

They can be trusted and will provide you with informative and friendly service!
Visit their website, their ratio of five stars to review count is outstanding.
The best in McHenry!

SR
Susan R.

09/06/2016

Overall
Expertise
Selection
Service

I decided to try Northtown Auto after finding that they have numerous positive reviews and have been voted the best auto repair center in the county. Why did I wait so long? Excellent experience! I would highly recommend.

PJ
Pat J.

08/17/2016

Overall
Expertise
Selection
Service

What a great bunch of employees here at Northtown. They are honest and right up front with the cost. They will always check with you first before they begin any work. No hidden costs.
The mechanics are super. They definitely take pride in their work to satisfy their customers.
Kudos to Northtown. Best in McHenry county.

Ron & Pat Jackson

PJ
Pat J.

08/17/2016

Overall
Expertise
Selection
Service

The personnel at Northtown are the best around. You tell them what you need and they take care of it. No hidden costs. Kudos to all. The mechanics are all great. They take pride in their service.

RH
Rogelio H.

05/21/2015

Overall

Lets face it, there is no such thing as perfection, although Northtown Auto has been the closest that I've found. Rating a business online, only captures one incident, but as a consumer you should expect that something could go wrong at some point. I focus mostly on the way a business takes corrective measures if something goes wrong. Do they stand behind their work? I've been a Northtown customer over 7 years and yes I've had a few incidents were service was a bit shy of perfection. What always impresses me about them, is the fact that they are very responsive and accommodating if something is not up to par with the quality standard they promised. They stand behind their work and are willing to make it up to you! Before Northtown, I tried other shops in the area and they have all failed when put to the test. I will continue doing business with them and highly recommend them!

ML
Moore L.

03/17/2015

Overall

I was referred to Northtown by a friend. I've lived in McHenry for a while and have used a few of the others repair centers in town but have never been treated and taken care of like at Northtown. The customer service is outstanding! I was provided valuable information about my vehicle's condition but never felt pressured to fix anything that was not a safety hazard. Best of all, the friend that referred me received a free oil change for referring me and I received ten dollars off my first service. Bottom line is that I felt that I can trust them and they provide the kind of customer service that is rarely seen anymore. I would certainly recommend them!

KS
Karen S.

07/15/2014

Overall

Great first experience! I was impressed by their customer service and nice building. Repairs were done in a timely manner and I was continuously informed about the progress. The price was exactly what they quoted. I will continue to use them for car repairs.

naccurso

08/10/2011

Overall
Horrible experience. I brought...

Horrible experience. I brought my car in there for a one day repair but they ended up taking 4 days which cost me a ton in rental fees! They also called my mother-in-law instead of me to dicuss my car repairs because they didn't look at the customer name and just called whoever they could find in the system with the same last name. Super unprofessional and horrible service. I would never recommend this place!

Overall
GREAT EXPERIENCE!

First time there and I was treated like family.Very professional and friendly.They saved me allot on the repairs I needed.

Thanks again

teacher9

07/01/2008

Overall
the best experience ever

Northtown Auto Service is unlike any other automotive service center that I have ever been to. As soon as you walk in the door you know you're in good hands. The work was done expertly the first time, and delivered on time as promised. Their prices were very reasonable. In fact, I was surprised to find their tire prices were the lowest in the area!

Details

Phone: (815) 363-2886

Address: 3800 Mccullom Lake Rd, Mchenry, IL 60050

Website: http://www.northtownautoservice.com

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