Good Service, young staff with not that much experience, they need to understand that when dealing with customers who have been renting with Enterprise knows a lot more about what they can and can not do. They don't offer discounts to value customers, not sure if they have been given those rights, some have given out cards with a discount on it. maybe it has change, not sure. This is a good group of young people. Manager needs advise them to look at customers history and see that they are not dealing with someone for the first time and doesn't know what's going on. Been dealing with Enterprise since 1998.
I rent from Enterprise because of their weekend hours, they are reccomended by my insurance and their prime location, but the last two times I have tried to pick up my reservation, placed 2-3 days in advance, my vehicle was not ready and I had to wait. One vehicle was from out of state and was in the process of having an oil change and its tires rotated. I stand behind the name because I've neve had problems before, but things like this make me a little wary.
The staff at Enterprise office are once again amazing! Head over an let them take care of your rental car needs.