Hi zdeedz - This is Craig. I am certainly sorry to hear you had an unpleasant experience here at Liquid Vapor Lounge. I see you just posted your frustration today and I'd like an opportunity to make it right. Please note we offer a 30 day warranty on most of our hardware - including batteries. You say your battery "exploded" and I replaced it however I have NEVER seen an exploded battery so I hope you were exaggerating somewhat. As for your tank, feel free to bring it back and I'll replace it or the carto (as that is the only style I sell for $20). On top of that, since you live far away, I'll give you another charger AND a $20 store credit on top of the replacement tank/carto. Fair enough? I believe customer service is job one as well as quality products - which I certainly sell. You may have just gotten that "bad" one out of a 1,000. My apologies and I hope to see you soon!
This place is like home to me. The above reviews that were negative obviously have a personal issue or are righting these to slander this company. The reason that i ended up at this shop is because i had bad customer experience from other vapor stores when i first wanted to start vaping. People would help me or acknowledge that i was even in the store at other shops. So i ran across this place actually by accident and from the time i can in the door i was greeted and immediately helped. when they found out that i didn't know anything about this they took the time to go through everything in regards to keeping my equipment cleaned to helping me out with flavors and explaining what pg and vg meant. I will say DO NOT BELIEVE WHAT IS SAID IN THE ABOVE REVIEWS please come in and see for yourself YOU WILL SEE WHY I LOVE THIS PLACE AND THEY ARE THE BEST SHOP IN THE CITY
I really enjoyed my visit to this store. I had so much fun. The staff was great and the customers too (I guess people who enjoy this type of thing are generally fun). If you have free time, you should head to this store. They allow you to take your time, sample the different flavors, and don't rush you out the door (of course the day I visited a tornado was headed that way and they did have to close the store early, but still gave me plenty of attention and help) I'm thinking generally, you can stay all day (if a tornado's not coming)... Also, if you refer customers they'll give you and the customer 5% off, so feel free to mention my name because I definitely plan to go back... (Tell them to make a list of all the people I refer because I'll be back ; ) Thanks!