I messed up my package shipping and rushed there at quarter to seven. Rachel was so very helpful and nice...saved my day. Trisha too. Because of me though, a mean lady in pink behind me yelled at Rachel. But Rachel handled the lady with such professionalism that the lady said nice things to her before leaving. I really hope these two are commended or rewarded somehow. They are definitely my UPS hero's after a very long, difficult day!!!!!!! SIX STARS FOR RACHEL AND TRISH AT UPS ON PORTLAND AVE OFF OF I40!!!! THANK YOU SO,SO MUCH!
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I was in the UPS store on last Friday. to pick up a package. I also watched the customer rep. man serve a customer so wonderful. he was so polite and handled all of the elder gentleman's Christmas (i think) packages with extra care! That is the most exceptional service that I have seen in awhile. Great to still know there are no commission and sales happy customer service reps. Visit this store soon!! If you have any Holiday or Business packages to send asap!!!
Professional service. John saved me time and money with his expert knowledge of all the major carriers' rates, policies, time lines, procedures... He was efficient and competent with the paperwork and eager to help. Best place in Mid-Del to compare USPS, UPS, FedEx Ground, FedEx Express, etc. and be done.