If you want good subs then you are going to the right place. The food is fresh, the atmosphere is nice, and the prices are descent. However, if you want a friendly smile or polite service you are headed to the wrong place. Sometimes I just get stared at by the employees instead of being asked what I would like! Their appearance is sometimes shabby as well - wrinkled shirts, dirty jeans... the employees could do better to present themselves. But like i said, the food is good. I have been going there for 8 years and have never gotten sick or felt funky about their food.