Northwest Ohio Urgent Care LLC Network
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- General Info:
- Located at the previous address of Maumee Urgent Care, ***Northwest Ohio Urgent Care*** is the leading provider of urgent care medical services for the metro Toledo and surrounding areas. Our goal is to provide you with prompt and knowledgeable care in a comfortable environment where we strive not only to meet your immediate medical needs, but to help you to understand your condition in order to assist you in making informed decisions about your health.
- Extra Phones:
Bedford Urgent Care: 7980 Lewis Ave. Temperance, Michigan 48182: (734) 224-7773
North Toledo Office: 1155 E. Alexis Rd., Toledo, OH 43612: (419) 726-6500
Women's Health Focus: 1421 S. Reynolds Rd., Toledo, OH 43615: (419) 725-6290
South Toledo Office: 924 S. Reynolds Rd., Toledo, OH 43615: (419) 720-7363
The Primary Care Network: 1421 S. Reynolds Rd., Toledo, OH 43615: (419) 725-6287
Maumee Office: 1015 Conant St. Maumee, OH 43537: (419) 891-0525
- Our urgent care / walk in clinic is designed to provide both medical and minor emergency care including, but not limited to, the following services: *Sport Injuries *Workers' Compensation *X-Rays *Cuts, Bruises, Strains, and Sprains *Medical Conditions like the Flu, Upper Respiratory Infections, Walking Pneumonia, Gastroenteritis (Food Poisoning), Urinary Tract and Bladder Infections, Skin Infections, Rash or Abscess, Joint Pain *Physicals for Sports, Work DOT, and Pre-Employment *Drug Screening for Pre-Employment and Random Testing **Most major insurance plans are accepted, including: Paramount, Aetna, Anthem, Medical Mutual, Workers' Compensation, and many more.** **Please call or stop by to see everything we have to offer you.**
- Aetna, Anthem
- Payment method:
- mastercard, visa, amex
- Clinics, Urgent Care, Emergency Care Facilities
- Other Information:
Specialties: Alcohol Abuse, Substance Abuse, Drug Addiction, Industrial Medicine, Chemical Dependency, Alcohol Addiction, Drug Abuse
By Appointment Only: No
Went in for a foot swelling issue. Had several swelling issues in the past year. No trauma to the area. Only 1 foot is effected. No X-rays taken, no lab work, no anything, other than vitals and the Dr. Touching my foot for 30 seconds. The room had dirt on the walls, floors were not mopped, pictures on the wall were pinned up. Receptionist acted as if I were a chore, not her income. Kindness was not seen at this location. Funny how "lose weight" was what I heard. I know I have a legit issue, but this clinic DID NOT LIFT A FINGER to investigate it. GROSS INCOMPETANCE is an understatement here. I DO NOT RECOMMEND THIS CLINIC TO MY WORST ENEMY. Was a waste of time and money.
Early January, 2015, our teenage daughter said she was not feeling well and had developed spots on the roof of her mouth and her tongue. It was the weekend and her doctor's office was closed. We went to the Northwest Ohio Urgent Care Center, Reynolds Rd. Maumee, Ohio. After a 65 minute wait in the very crowded waiting room she was seen for 5 minutes by a Nurse Practitioner who examined her mouth and throat, felt her neck and said, "Your glands are swollen, you have Strep Throat" and prescribed steroids and Amoxicillin. No blood test was performed. Five days later while taking the steroids and the Amoxcillin, as prescribed, a full body rash rapidly appeared with no improvement in the infection which appeared to have stabilized. The rash appeared on a weekday. The following weekday she was seen by her normal Internal Medicine Doctor who took one look at our daughter and had a nurse perform an immediate in-office blood test. The IM doctor said Strep Throat and Mono can mimic each other so it is imperative an in-office blood test is performed to identify which infection it was. A few minutes later the blood test results confirmed the infection was not Strep Throat, it was Mono. The IM doctor then said to immediately stop taking the Amoxicillin as it was causing the rash and to stop taking the steroids. The prescribed treatment is now plenty of rest, lots of fluids, no strenuous physical activity and the Mono will disappear by itself in 2-4 weeks. The Northwest Ohio Urgent Care Center Nurse Practitioner did not perform a blood test, completely misdiagnosed the infection, and prescribed drugs that should not have been taken with a Mono infection. The IM Doctor also recommended we not use an Urgent Care Center but instead go to ER if medical attention is needed.
I didn't have the best experience unfortunately with the NW Ohio Urgent Care facility. I came in with UTI symptoms and of course I got it... so they prescribed me some medication and didn't bother to send out my urine sample for cultures to determine what medication works.. By day 3 I wasn't doing very well. I knew I just needed to change medication and of course when I called they said I still had to come in (I accepted it whatever). So I came and they said I didn't have any bacteria and the only thing the doctor did was just say continue the meds... and made me pay just for him to say that despite how I looked and still not sending my sample out... So by day 4, I was in pain and the symptoms were terrible. I went to a different urgent care to discover I STILL had bacteria and their test was WRONG. So I was put on a different antibiotic and the other urgent care sent my sample for culture like THEY ARE SUPPOSE TO DO. This place ONLY cares about money and don't care about the patients. Do not go here. I highly recommend Sylvania Urgent Care 10 minutes away because at least their doctors actually give a crap about their patients.
The Front Desk at Northwest Ohio Urgent Care need more training in the areas of Team work , interpersonal skills, and professionalism and professionalism. You don't become personally offended with a angry patient, but I have seen this happen and I think they staff need more training. Front Desk staff, I think they are not happy with their job so they act rude at times.
I was just at this "urgent care" on Saturday, and my experience was horrible. The front desk girl was chatting it up with another employee and did not even acknowledge I was there. The nurse was a sassy jerk, and asked why I was there. I told her I have bronchitis. I have had it a number of times, and I know what it is like. She said, "Well, it is probably a cold." Doctor came in, listened to my breathing, that is it. Prescribed an antibiotic and sent me on my way. Very unprofessional. It seemed like the patients were inconveniencing the workers there. Take a little more time, and just go to the ER.
This place is not worth going to because the staff is very rude. The secretary, Hazel, is very sassy and rude. When talking to her today about a billing issue, she hung up on me after I asked for her supervisor's name and phone number and asked why she was contacting over a billing issue and not the billing department. This is not the first time she has hung up on before either. Last time she hung up on me, she blamed me for it, saying I must have hung up on her.
When I tried to call back about the billing issue after Hazel hung up on me, I called about ten times and could not get a hold of Hazel or anyone and never got the option to leave a voice mail. This seemed why to coincidental, so I waited 15 more minutes, and still no answer, but I finally was able to leave a voice mail.
Also, one time I was there, a female, Asian doctor gave me a prescription under an Arab man's name and signed his name on the pad. I did not fill the prescription because of this.
I would not recommend this place to anyone mostly based on Hazel's sassy and rude attitude. I doubt her supervisor would appreciate her treating patients like this.
I was in this horrible office almost four days ago for a terrible bladder infection, accompanied by blood. The front office personnel were relatively friendly, once I got back to the room, some "doctor" if that's what you want to call her came in and spent a record minute and a half talking to me. She prescribed me a antibiotic an said they would send my test out for a culture and to call back in 2-3 days. I asked her about pain relief for my infection and explained that I had been taking an OTC pain reliever, known as Azo, but it wasn't working. She told me to just take two doses back to
back. Well, being that I am aware of the risks of Azo, I expressed a concern for taking too much, since the drug causes liver damage. The drug is only to be used for two days max, or 12 pills. I have followed her orders and I am now on day three of these pills and have consumed 24 pills, I am now experiencing vomiting and other symptoms that indicate that I have exceeded the amount I should take. When I called this afternoon, I was disregarded. I called yesterday and today to get my results and this rude woman named Porsche snapped at me and told me to contact my PCP, well I have and we are waiting on this urgent care to get my results. It's been over 72 hours now, I have no idea what is going on, my antibiotic is NOT working and they do not care. This afternoon when I called, they told me that they would call me back, and they never did. I should have known better because about five years ago, they charged MY insurance numerous times for someone ELSE'S visit, which almost went as far as my insurance company getting them for fraud. I would have rather just spent 12 hrs in the ER than spend the 10 minutes in this sorry excuse for a urgent care.
This place is horrible. I know of several other who have had terrible experiences as well. I went in with severe bronchitis that was not improving after having been to the emergency room a week before. The doctor was creepy and inappropriate, making comments no one in his position should make. He did not check for broken ribs, and basically told me to wait it out. He recently spent about 5 minutes with a good friend of mine only to tell her to take an over the counter pill she had already tried and did not check or test her for anything. Another friend was refused service even though he was visibly bleeding (because they were about to close). I would NEVER go there again. I'd rather go to a shaman in a tepee in someone's back yard.