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Warren DDS Surface PA

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Business Details

23

years

in Business

Hours:

Regular Hours

General Info:
Matthews Dental Care is a licensed dentist in the North Carolina area. Based in Matthews, N.C., the clinic caters an array of treatments, such as tooth whitening, veneers, TMJ treatment, dentures/partials and root canal, to name a few. Additionally, it provides treatments, including tooth colored fillings, intraoral photography, periodontal disease, dental implants and crowns/bridges. Matthews Dental Care features various facilities and equipment that include digital close-up X-rays, pan X-rays, computerized patient education, same visit porcelain crowns and relaxing videos.
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Payment method:
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Neighborhood:
Providence Plantation
AKA:

Matthews Dental Care

Surface Warren Dgn Dds Pa

Binkley, Robert F, DDS

Robert F Binkley Dds;Pa

Binkley Robert F Dgn Dds Pa

Surface, Warren, DDS

Categories:
Dentists, Dental Hygienists, Dental Clinics, Implant Dentistry, Teeth Whitening Products & Services, Endodontists, Orthodontists, Dental Labs, Prosthodontists & Denture Centers, Cosmetic Dentistry, Physicians & Surgeons, Oral Surgery, Oral & Maxillofacial Surgery

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Reviews

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Posted: 6/28/2014

Overall

I went to Matthews Dental Care for 6 years before I moved out of the area. In summary, I cannot praise Dr. Surface enough. He is very professional, knowledgeable, friendly, and kind. Initially, my teeth required a lot of care because of my poor dental hygiene earlier in life. However, for the last 3 of 6 years I went for my semi-annual checkups, and no cavities or problems were found. If a dentist is not honest, he or she could potentially make up cavities that are not there, etc. However, I can truly say that Dr. Surface is the most honest doctor I have ever known! When I got married, my wife, too, was blown away by Dr. Surface's and his support staff. All of them are extremely nice and friendly. I agree with pj6687, they do know their patients by name. In regards to the first reviewer (faltunam), you are one angry person. I also had a slight miscalculation at this dental office, where I asked if my services would be paid for by insurance. I was told yes, but the insurance company probably did not count my last visit a couple of weeks prior, so I was going to have to pay for the service out of pocket. It was a critical time for me financially as I was the only one working in the family. When I brought up this problem to the front desk personnel, they conveyed it to Dr. Surface, and he absorbed the expense as a loss to himself. That is one noble man, going above and beyond to preserve a good relationship with his patients! Thank you, Dr. Surface, for all your hard work! And thank your staff for me, please. My new dentist in the Raleigh area is now having an easier time with my teeth, thanks to you.

Helpful?Flag
Updated: 9/19/2012
Overall
Never go to Matthews Dental Care

They have messed up my insurance and now asking me to pay additional $250 for their mistake. Dr. Surface never surface for any treatment and something that can be done in 1 or 2 sittings they want to do in 4 sittings, so they can make more money.
They told my wife that she has cavity, but when we showed to someone else they said no.
I am changing my dental office now and highly recommend everyone, not to go to Matthews Dental care.

claimed iconBusiness Response04/14/2011

I am sorry to hear you had a bad experience. I have reviewed your chart and you need immediate medical attention! If you leave your problem as it is, you risk tooth loss and severe pain. I can promise you that we never do something in 4 visits if we can do it in one visit. It doesn't make good sense to do it the hard way. I really don't think you understand the severity of your problem. You need the attetion of a trained dentist ASAP. I have refunded your money and I will take your case before ANY trained dentist and they will have the same diagnosis and treatment plan. If you are not happy, you can always talk to me directly. I focus on customer satisfaction and I always want you to be happy with the service you get here. If you aren't happy, just call me. I'm down-to-earth and easy to talk to. Give it a try! I have patients that travel hours to see me and have the care that I provide in a comfortable setting.

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Warren DDS Surface PA

2435 Plantation Center Dr # 100MatthewsNC 28105

(704) 847-7426

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Warren DDS Surface PA

2435 Plantation Center Dr # 100MatthewsNC 28105

(704) 847-7426

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