My glasses order originally got messed up, but I don't think it was their fault. But they were so impressive in how they offered to help and it got fixed quickly. The customer service was outstanding compared to what I am used to. I did not see the doctors here, just brought in my rx from Knoxville. Extremely pleased and happy and I can see wonderfully now. Was also pleased with prices. They were very reasonable and their selection was good. The space itself was also great. Extremely welcoming and there was no feel of the pushy salesperson I've had in the past. I especially enjoyed the music/feel in there. Very relaxing. I would recommend them to anyone looking for eyeglasses. They went above and beyond to fix a problem for me.
i went to other eye doctors in maryville for years growing up. and for years and years i was told that i couldn't wear contacts because of my prescription. then i went to dr. tantum and guess what...he put me in contacts and i'm never going anywhere else!! he took the time to explain everything to me and his staff was EXTREMELY helpful teaching me how to put in my contacts! i'll be sending my friends and family here for years now. if i had to say one negative thing, the parking lot is a little hard to get in/out of when the traffic is busy.
Night and day! I've been going to Dr. Tantum Sr. for years and he's always been a great doctor, but his staff was never that great. This year when I went I was blown away!! I got two "hellos" when I walked in the door, the staff was so extremely helpful and friendly and there wasn't a person in there without a smile. I told Dr. Tantum about it during my exam, and when he asked me to rate my experience I had no problem at all! Well done Dr. Tantum Sr. and Jr.!!