I have used several plumbers of the past few years and was never impressed enough to use them more than once. Since having Jeff work on our plumbing, I'll never call anyone else. I had a constantly running toilet, that I couldn't fix myself. Jeff was at my home within an hour of my call. He rebuilt the inside of my toilet so it works like new and flushes better than ever. Jay is professional and extremely courteous. He is a pleasure to work with. He also takes great care to protect the area he is working in and cleans up when he is finished. I found his rates to be comparable and not excessive. Couldn't ask for a nicer guy or better plumber. And, after being introduced to my 3 watch dogs, they liked him as well. That's a good sign.