Since the remodeling of Berkeley Theater, I've found the experience of watching a low cost movie more enjoyable. The concessions make a fine array of offers, at a low cost as well, and the theater is clean, the sound is good and the fire exits are very visible, so I also feel safe. My only complaint is this web-site that does not give enough informatiion about the features offered. Is it 3D, Dolby, surround sound, reccomended or not reccomeneded for the visually or hearing impaired, are all considerations that would make a difference to many whom are looking forward to an entertaining experience. My complaint about movie theaters in general is the lack of wheel chair access for the handicapped to share the experience with the ones that love them. I hope this will change soon. Berkeley Theater, you were missed after the fire, so welcome back and forge ahead.
A negative review that complained about the rudeness and misinformation is correct that any business should prize thier customers and offer the best of considerations. The customer needs the most accurate information to make appropriate and satisfying decisions and any business that disrespects the customer should expect to lose business. Yet it's not a perfect world, never has been and never will be, it's a worthy goal if not unrealistic. I hope the businesses that offend will practice making ammends and retribution. I also hope we will give our family owned, small businesses a chance by submitting complaints and accessible reply media to work towards a better environment, not just here in our small town but everywhere. Thank You!