We ordered our wedding cake through Aggie's. The service we received before the wedding was absolutely fantastic, and the guests loved the cake. They also decorated it very nicely as we had asked. So, why only three stars? First, we had ordered three cakes, 2 three layer and a 5 layer. The 5 layer showed up as a 4 layer. I called and told them what was wrong, and they replied that the cakes all together did serve 300 people (not thinking about the fact we had paid for approximately 410 servings, so at a minimum of $2.50 per slice that's a loss of at least $275 worth of cake). Since the bigger cake was supposed to have a different type of cake per layer, they asked me to state what the layers should have been. When they knew which was missing, they happened to have an 80 serving circular sheet cake unmade which they could quickly fill and decorate. They brought it quickly with many apologizes. We figured it wasn't a huge loss (we had 120-130 guests, people were going to be able to have cake!), and used it as our cutting cake. As the night went on and the wonderful staff at the reception hall was cutting the cake, we realized the bottom layer of one of the three layer cakes was wrong: a marble with fudge filling (something we never ordered) instead of a white cake with cream cheese and fresh raspberries. They had accidentally used the bottom layer of that cake as a layer in the now 4 layer cake. The marble with fudge fill should have been a layer in the bigger cake, but it should have been banana cake not marble. I have not told them about this error yet, so I cannot give you an iteration of how they would handle this. I understand we did ask for a complicated order, but they said they could do it. If there was an issue they should have told us. The man who delivered the sheet cake with apologizes mentioned they had had a few people out of work lately due to illness, and it is a family run bakery so I can understand how short staffing can hurt a business. They should have been much more careful with how they made the cakes though, especially since they are known as a great place for wedding cakes. So now the main question is: would I order from them again? I think so, but not if it was a complicated order like our cakes. The staff is nice, and the cake was very good. They were able to make a replacement layer and deliver it quickly. He apologized profusely for the error. And, the decorating they did was very beautiful. We ordered many flavors of cake, I would highly suggest the apricot french filling with white cake or a fresh raspberry/ cream cheese filled white cake. Those were my two favorites. The kids loved the all chocolate one (looked like a black tux) when they found out it would dye their mouths black... I don't regret that one bit!
3737 W National AveMilwaukee, WI 53215
I was impressed, they answered the phone on a Monday afternoon even though they were not open. I was told they were preparing for the next morning. The woman on the phone was friendly and wanted to help me. That was the first sign that I wanted to trust them to make my business meeting run smoothly with some pastries. I went after work the next day to place my order for the following morning and was treated like family. The gentleman that waited on me was helpful and knowledgeable about the pastries. The next morning went to pick up the pastries and they were still boxing them up for me.. I was a little early to pick up the pastries and was treated with the best customer service. The greeted me with a smile and made sure that I was updated every few minutes about my order. Now for the pastries. They were heavenly. Fresh and very pretty. My co workers loved them and asked where I got them. All I know is that I will use this bakery again and will recommend them to all my friends & family. Great job!!!
I needed a cake for my daughters wedding shower in April. I was never thrilled with cakes that I had ordered before. So, I decided to use a bakery that a lady from work used. It was the best. Fresh, fresh, fresh. They asked for colors and a theme. Very, very accomodating with suggestions/ideas. The cake was a hit. Everyone raved about the cake. It was delicious and beautiful. Then it came time for the rehersal dinner. I volunteered to bring the desserts. Of course from Krueger's Bakery. I ordered a variety of cookies, and a couple dozen cupcakes. I always bring too much food to events such as this. But, too much is better than not enough. Right? All evening, people were complimenting me on the cookies and the cupcakes. On the table was a small plate with 1 cupcake and 2 cookies. The rest had been eaten. I continue to get birthday cakes, and bakery from Krueger's bakery. They are the best. The bakery is always fresh, and the prices are very reasonable.
Last week we had a purse cake made at the Waukesha location for my sister's 25th Birthday and I just wanted to take the time to thank you and congratulate you on a wonderful job!!! The assistant there was so friendly, knowledgeable, helpful and honest. I had this perfect vision of a purse cake for my sister and your shop made it a reality, the cake was perfect!!! It really looked like a Louis Vuitton purse and although it was sad cutting a perfect purse, it was very delicious. We received many compliments from our guests and banquet staff. Thank you very much for helping make a memorable birthday for my sister, family and friends!!!
I have been going here for more than 35 years and love the place. Ham and rolls on Sunday are a tradition in my family and every day in between for so many things. The owners make the best version of Badger Ham than any other store. They will also make anything you need, in just about any flavor you want, unless it is virtually impossible to get or do, but the Owners will try. Keep up the Great Work Vince & Susie!! May your children be smart enough to carry on the tradition of love and customer service that you and your parents have!!
If you ever are in need of a cake for a special occasion, you have to look no further than Rich's House of Cakes. I have been buying all my cakes there for over 10 years. They have cakes for any event and will even help you design one for your very special celebration. When you walk in the door for your first visit you will be amazed by all the different cakes on display. The friendly staff will, as they say, bend over backwards to help you in any way you need. You will never shop anywhere else because it doesn't get any better than this.
I have gotten my birthday cakes from here ever since I was a baby! All cakes that I have ever need, they have been able to take care of me for! Rich's House of Cakes is wonderful. The people that work there are sweet and are very easy to talk to. I can't wait to for when I get married and get my cake from them, I know that they will do all they can to make the cake part of the plans as simple as can be. In turn making my wedding planning one step less stressful. I WOULD NEVER GO ANYWHERE ELSE FOR MY CAKES!!
Sciortino's provided pastries for a pastry table at our daughters wedding. We have been long time shoppers as Sciortino's, but, this was exceptional. The staff was very helpful in choosing the pastries and cookies. They also arranged the trays beautifully. It was a big hit. Everyone commented on how delicious everything was. Of course, I knew it would be. Thank you Sciortino's, for helping to make our daughters wedding special.
I have been buying bakery from Scardina bakery for the last 40 years. When it comes to hard rolls my personal weekness I wouldn't want anything but Scardina rolls. I always buy not only for myself and co workers but any special occasion we always pick up rolls from them. My special thanks to their very special Mother & daughter team they are the best as well.
I tried this place for the catering on the advise of a friend. I have never been more impressed with a company in my life! I was expecting the classic type catered garbage I was used to, served with the classic garbage flare... This place blew me away with their options for food, the professional manor they served it in and the food.... god the food was good.