Today when I called to have one of my veneers, which fell off, re-attached, the office said they could see me in 4 days! Susan Reilly did my veneers. they were the wrong size and shape- and off and on they went for over a year. Try public speaking with a tooth falling off. Finally they were on, and while mismatched, the trauma was over. I have never been able to floss without shredding the string. I would not recommend her for cosmetic dentistry. I did not feel like I was well taken care of, but because the people in the office including Tom are so nice, I didn't write a review. Today was the last straw, since I was in the office last minute multiple times while getting the veneers on., but it seems an emergency isn't important if I am not a current patient. I found a city dentist who does great work Thank GOD!