How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
1291 W El Camino RealSunnyvale, CA 94087
From Business: What Makes Wheel Works Work: At Wheel Works, we're a little different. We handle every service—maintenance, tires and repairs—with the best parts, prices and people…
695 W Homestead RdSunnyvale, CA 94087
From Business: SpeeDee Oil Change & Auto Service of Sunnyvale, CA is your neighborhood oil change, tune-up, quick lube, and automotive maintenance specialist. We keep your vehicle…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I have bee going to this shop since around 1988 after I bought my first Acura. It was highly recommended by a trusted friend. After some 21 years of driving Acuras and having them serviced here, I have yet to ever be disappointed in any of their work. First and foremost, they are meticulously honest. If something can go another 4000+ miles SAFELY before replacing it, they let you know that, rather than fix it now adding to your bill right then. They do not play the sales game. They are terrific Honda/Acura specialists with Honda training. Their work is accepted by Honda as being done by the equivalent of a Honda/Acura dealer. They have been certified as such. Their work is always of the highest quality so that when it leaves the shop you can be confident that it has been really fixed correctly with the correct parts. Also, I know that if this same problem were fixed by the Acura dealer that it would cost considerably more. This has been verified by any umber of people to who I referred Kaloci and Son. In one case, a friend was saved over $2500 from the dealer estimate. I have received numerous thanks from my referrals for sending them there and NEVER has anyone complained about anything other than a longer wait than desired at times due to a large faithful following who would go nowhere else. I know that i have referred well over a hundred people in the last 21 years and i know a good many have gone there and still go there. They won't buy any car other than an Acura or Honda and lose the kind of service Kaloci & Son provide. The original owner, Joe Kaloci, sold the business to the present owner about 10-12 years ago. The new owner had worked for Joe for quite a few years and was trained by him. It shows as none of the good stuff has gone away. I still remain very satisfied, all-around. Before Joe left, I asked him if he felt confident that the business would be carried on in the same tradition. He told me unequivocally, that if he had not felt 100% confident in that it would, he would never have sold it to him and that before he would have allowed all his customers to be at the mercy of someone of lesser quality, he woul never have allowed his name to stay with the business and might just have closed and sold the tools and equipment to someone, or even piecemeal, and let his customers know that Kaloci was closed. And he would never have sold the rights to his name remaining a part of the business. He was very proud of what he had built there. He had every reason to be proud. I am sure that he is still very proud of the current business today. And dare I say, he has every good reason to be proud of how his original business is operated today. As we parted that day, he stopped, turned around and came back over and said to me "You know, it wouldn't surprise me if he does even better than I did." For me that said it all, If you have a Honda or an Acura, try'em, you'll love'em.
When I first bought my Acura, I had several bad experiences at the dealers & other independent shops. From my very first visit to Japanese Beetle, I felt so lucky to have found such a great shop! From your quick diagnosis of problems, to the prompt, reasonably priced repairs, I am always 100% satisfied with your work! Those guys are the BEST! The quality of work is always excellent. You explain things well & help me to prioritize any immediately necessary repairs vs. repairs that can wait a while. Your prices are very competitive, especially considering the high level of expertise your mechanics offer. Your customer service employees are always helpful, friendly, & above all HONEST! Keep up the EXCELLENT work!!! Don't waste your time or money going to the dealers or other shops. Japanese Beetle is the best full service shop you will ever find for the cars they specialize in. When I buy my next car, it will be a make they work on because I know I have found a shop I trust completely. They are true experts who offer honest value on quality car repair. Of all the cars I've owned, and all the shops I've ever tried, Japanese Beetle is BY FAR the best car repair experience possible!!! They work on Infiniti, Nissan, Lexus, Toyota, Acura, Honda and Scion only. Specialty Shop!
I was sandwiched between two cars in a parking lot and had damage to both the front and back of my brand new vehicle. Being relatively new to the area, I was unsure of what body shop to go to but was recommended by Hopkins Honda to go to FCC Collision Center in Sunnyvale. I could not have imagined how effortless, quick, and high quality the service was. From the moment I walked in the door their staff was friendly, helpful, and knowledgeable. Danny Chao was the estimator who oversaw my repair work and was so thorough and honest about each step of the process and made sure that I was kept up to date as my repair progressed. He took care of all the coordination with my insurance company, and had my car completely fixed within a week since I was running on a tight timeline. What's more, my car was returned to me polished and immaculately clean, over and above my expectations. Though I hope never to be in an accident again, if I do I will most definitely return to FCC Collision Center in Sunnyvale. What makes this company so unique is its family feel which you can sense in the warmness of the place and people. Thank you FCC!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.