RUDE MANAGER-PRICES ALWAYS CHANGING
I just moved to Brooklyn Park from St Louis Park. So, I needed my hair done and decided to go to the Regis in Maple Grove. I wanted highlights and was told over the phone that a FULL HEAD OF Highlights would cost me $65 with the stylist I had an appointment with. Long story short, I get there, get a Full head of highlights and am then told that $65 is just for touching up the roots and it costs more for "Long hair". The total was over $90.00. My hair is above my shoulders so I said, "what do you mean? I called and asked specifically how much a full head of highlights would cost and was told $65. And my hair isn't long?" Even the stylist agreed with me and was unsure of why I would be charged extra for long hair. The manager was rude. So, I payed and left very pissed off. Next, A couple weeks later, I get a "christmas" card in the mail from the Regis I used to go to in St Louis Park that says $10 off. It did not say $10 off any service. It just said $10.00 off. So i thought great, I can get some products. I drive over to the Maple Grove Regis Salon and the same manager was there. I showed her the coupon and asked if I could use it on products. She said we don't have that coupon here. The coupon was from Regis Salon??? I said, "Yes, I got this in the mail from the SLP Regis." She said we don't have the code to put into the computer to use that and that is only for services. I said well cant you call the SLP Regis and GET the coupon code? No, it only can be used there. WHAT THE HELL? I just drove out here for no reason?
Anyway, So I end up walking out and throwing the coupon away cuz i am obviously not driving all the way to St Louis Park to use it. I'm really close to never going to Regis again.
Today I decide to use another coupon I recieved in the mail, this time from the Maple Grove salon. It was $5.00 off any service. I have a baby shower tomorrow so I thought hey I can get my hair flat ironed. I called and asked how much just a flat iron is with no wash or anything. I am told $10 or $15 for longer hair. I go in, get it ONLY flat ironed, go to the register to pay and am told it would be $32.00. I was shocked. I was then told it was $22.00. The SAME manager tells me it is $10 extra to flat iron. I say $10 extra? what else did I get done I ONLY HAD A flat iron, just a style. She said styles are $22.00. I told her I was just told over the phone $10 or $15, who told me that? She said I dont know there are a lot of people working here, so you can pay the $22.00 and i'll give you the number to corporate so you can call if you have a problem. I used my $5 coupon and it ended up being $17...for a FLAT IRON. I could have done that at home I OWN A CHI straightener I am just 9 months pregnant and didnt feel like doing it myself. I told the manager I would not be coming back there and she did not seem to care. She was also bragging about a trip she is going on to Mexico since the company is doing so well.
Definately do not go there.