Exceptional Work by an Exceptional Company! This company is awesome! I thought my computer was dead - ready for the trash collector but figured I would call a tech to see if there was a chance. The tech talked to me for over 30 minutes, troubleshooting my computer. He quoted me a fabulous price of only $50.00 to pick up my computer and deliver it back. Only half the charge if he couldn't fix it. (thats a deal..figured I could not go wrong) They picked it up that day, the tech I talked to on the phone called me a couple hours later.. telling me I was in need of a new video card. He priced video cards for me already by the time he called - finding me the best deal out there. I agreed to have him purchase it and install. By the time he delivered it back to me (personally) My cost was only 91.59 for a brand new video card, repaired and my computer running like new. (this also included a fresh reinstall of my windows system - and my data backed up!) You can not go wrong with this company! They care. I recommend to all! Thank you
I had the blue screen of death on my Windows XP PC and called ACS on the recommendation of a friend. Over the phone we discussed the issue including upgrading finally to Windows 7 Pro. The IT Support Engineer brought all the parts, including the Windows 7 install. He quickly resolved the hardware issue, upgraded my PC to Win 7 Pro, and at my request, installed Office 2010 Pro. He backed everything up and restored all my data on the new build. It all works perfectly. my other project, I wanted a music server to copy all my 1000+ CDs into Window Media Center. He met me at Comp USA and we picked all the parts, motherboard, processor, power supply, Windows 7 install disc, everything to create the perfect music server. Three days later, and I have a powerful PC with 3 terabytes disc storage in a RAID 1 configuration, integrated into my home theater system. I am extremely pleased with their quality of service and computer expertise. I recommend them highly for all your computer processing needs.
Eric was prompt, efficient, helpful and quickly solved my video problem. Another technician had worked two evenings and made some progress in attempting to convert my video (several hours of it) into a format compatible with I-Movie, but was unsuccessful. In about an hour Eric had diagnosed the problem, found and downloaded the appropriate conversion software, and had me well on the way to converting more than 1100 video files. Additionally he offered several suggestions about ways I could get more from my I-Mac. He was a patient and thorough teacher, an accomplished technician, and I would happily have him back anytime I'm wrestling with a computer problem. I would give him SIX stars if that were an option.