I totally agree with the person below, I'm guessing that rude female was "LA", I had bad service yesterday but today I called this morning and this other female was very understandable, I was able to make arrangements with no problem. I know Manchester taxi has days with horrible dispatchers, and days with nice ones, so we can't hate that company with the one bad egg, we just have to make sure they get rid of that rotten egg! So you Manchester taxi get many praises from me and my family with more service I'm sending your way thank you!
Ok Just to let everyone know the company is under new management!! We have black cars now and everything has changed. Our customer service is much better and we treat everyone the way they should be treated like a human being.....I was appalled with the reviews that I read this would never happen with us. Our drivers are screened and even if there was an incident it would be dealt with swiftly. Customer service, promptness and cleanliness are our main goals. Don't hesitate please give us another chance!!
I had never used this cab company before but, the cab company that I had used for a long time sent me a man with a white crusty nose and, eyes popping out of his head I fealt that it was time to use a new taxi company. The driver at Queen City Taxi was so nice to me and, I fealt like I was riding with an old friend. It was also a few bucks cheaper at Queen City Taxi. I'll never go back to Manchester Taxi. They made me feel so unsafe.