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(703) 771-4190Visit WebsiteMap & Directions7865 Coppermine DrManassas, VA 20109Write a Review

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General Info
In business for more than 15 years, Parrish Services is a contractor of mechanical services and systems. Based in Manassas, Va., the firm specializes in heating, cooling, plumbing and electrical services. Its list of services includes geothermal heating and cooling, water treatment solutions and electric panel inspections. Parrish Services also provides a priority service plan as well as maintenance contract services. Additionally, the firm offers an online service scheduling facility. It is a member of the Better Business Bureau (BBB) and Air Conditioning Contractors of America.
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BBB Rating
A+
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Services/Products
Drain Cleaning Garbage Disposals Hydro Jetting Plumbing Toilets
Payment method
paypal, all major credit cards, amex
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Other Information

Parking: Lot

Services: <ul> <li>Drain Cleaning</li> <li>Garbage Disposals</li> <li>Hydro Jetting</li> <li>Plumbing</li> <li>Toilets</li> </ul>

Reviews

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nnathan990
Edited: 02/09/2017
Overall

Thank for helping me with the plumbing issues. They fixed everything for me I really appreciate ther patience and i was very impressed with your servcie.

AS
Amy S.

11/25/2015

Overall

Do not recommend. It has been a struggle to get the work completed due to multiple appointment reschedules for various reasons on Parrish's side (ex. didn't bring the part needed for the install even after having them out to inspect/provide a quote & electrician had to attend a work meeting and couldn't make the rescheduled appt). After the work was finally done, the county inspector could not grant a permit since the electrical work was not done to code. I do not recommend this company and will not be a return customer. What should have been 3 total appointments between Parrish and the county inspection is now up to 6 appointments. I also had to call and remind Parrish to schedule the county permit inspection weeks after the work was complete. Parrish claimed the electrician did not tell them the job was complete which is why they had not contacted the county. I do not know how work can be done by the electrician and the office have no idea that it was completed even after I paid in full. Where is the communication? This has been a very frustrating series of events to say the least.

TR
Teresa R.

11/21/2015

Overall

These guys robbed us big-time....we paid a very expensive fee for work to be done and it was totally ineffective in fixing the cooling problem.....and they did not back up their work. Do not trust them, they are not honest. Overpriced and poor service.

KH
Kim H.

03/04/2015

Overall
Very unhappy! I have been a Pa...

Update on my review: After the company checked into my complaint, they did issue a partial refund due to the charges not having been made clear. I am very satisfied with the resolution and will continue to use their services. I will also be careful going forward to only proceed with work that is thoroughly detailed in writing accompanied by clear pricing.



Very unhappy! I have been a Parrish customer for several years and part of their service plan. I had my garbage disposal replaced at the grand price of $851.00. There was nothing extraordinary about the work that would necessitate such exorbitant labor costs. I had discussed cost for the parts but was never advised the labor would be so expensive. The part itself retails for about $200-225. Even with a 50% markup, that would still leave the balance for labor costs at approx. $500 for an 1-1/2hr job, yet somehow I was getting the discounted rate for being part of their service plan. I feel completely ripped off and will be looking elsewhere for future services.



The invoice I received is almost completely lacking in any kind of details whatsoever. No breakdown of part costs, details of the part(s), labor costs, nothing to show my discount for being a loyal customer and part of their service plan, only the total.



The office has refused to give me anything with more detail. There is no justification for a $851 cost to replace a garbage disposal.

SL
Samuel L.

08/28/2014

Overall

I spoke with several different Customer Service Reps trying to resolve an odor issue emanating from a toilet and I liked their greeting of “How can I make you smile today?” Every one of us has been truly helpful and caring.

NN
Nathan N.

08/19/2014

Overall

I love having Jim over at my house for all my HVAC work. Jim did an outstanding job, love his attitude and is very professional!

AM
Adam M.

08/12/2014

Overall

The installation is complete and the techs were all great. You did a great job of keeping me informed about what was happening, which I really appreciate. We will review the service contract info and let you know.

LE
Leslie E.

08/07/2014

Overall

We finally finished a water heater job that started just before Thanksgiving. My water heater burst the day before Turkey Day. Your company could not make it until the day after Thanksgiving. And we had a full house. So, I picked one up a replacement 80 gallon HWH from Lowe's and put it in with identical hook-ups. We had problems with the circulating system. (We have a long house and circulate hot water from one end to the other with a 3-pipe system). It's a long story, but Luis stuck with it and everything is fine now. I will definitely be calling Parrish for my plumbing needs and will ask for Luis Chavez when I have big problems. Thanks so much for your help

EA
Eliana A.

08/01/2014

Overall

"This review is long overdue. I want to express my sincere appreciation for the fantastic service your company provided in the installation of the gas lamp in front of my house. It’s been in operation for about 6 weeks. This has been a cold and windy winter and the lamp has performed flawlessly. I believe much credit is due to the wonderful technician you have, Mr. Luis Chavez. He was always courteous, on time, kept me informed about the entire process, and really kept the job site clean and neat. He always followed up on any issue, and to be quite frank, totally exceeded all my expectations. He should be commended.

Thank you again for a wonderful job. Please feel free to use me as a reference, anytime."

JE
Jennie E.

07/18/2014

Overall

Alex is a very great employee. He was very patient and informative during my visit and he demonstrated all the characteristics I needed to know.

Overall

I love the customer service agents here so much that I have given them good luck tokens. I am very pleased with how patient and kind everyone was oppose to other places.

DD
David D.

07/03/2014

Overall

Trevor was fantastic, he figured out the issue quickly. Wonderful customer service, very polite, he knew what he was doing, and was very on top it over all very happy with the overall service.

JN
John N.

06/23/2014

Overall

Thank you for keeping me updated accurately and very often. It is very hard to find your type of company now days. I am a very happy customer.

ON
Owen N.

06/11/2014

Overall

"Thank you for sending Mr. Bishop to our home this morning to light the pilot lights for our water heater and gas fireplaces. He was professional, informative, and very knowledgeable.

Our pilot lights went out on Wednesday evening after our propane service provider allowed our tank to run empty. Although the propane service provider was able to refill the tank on Thursday morning, we still had to manually relight the pilots on our water heater and fireplaces. Mr. Bishop taught me how to do this. A number of my neighbors have been in the same predicament in the past. You might consider offering classes on basic home maintenance for your customers and the communities that you service. It would be a great marketing tool for new business and enhance customer loyalty."

Overall

Called to say what a tremendous job Josh did for me last night. Josh was extremely polite, professional and, considering that they were a home warranty claim, I was surprised at how much attention to detail and information he provided to them so that they would know the exact issues with their unit. he worked diligently with the home warranty company on their behalf as well. He was very thorough and my husband and I were greatly impressed. it was late in the evening and Iwas convinced that I may get cancelled or work would not get done, but Josh hung in there and did everything possible to help us and I was most appreciative.

AE
Annie E.

05/21/2014

Overall

I wanted to inform your staff and managers how wonderful you are. You guys really know your stuff, you know how to relate and that you guys are very great at communicating and speaking to customers. I'm very impressed by you guys and I thank you guys for your service.

Overall

Mr. Lewis just told me that he was very impressed with you today and wanted us to know you did a wonderful job! Keep up the great work ! We highly recommend your place to others.

RY
Randyy Y.

04/15/2014

Overall

They did a complete replacement of my HVAC system. Worked with my Home Warranty company to help defray the cost and provided excellent service. I had three other vendors try to resolve my problem and Parrish was able to diagnose the problem and gave us real options from repair to replace with no hard sell. My wife and I decided to replace the system as the builder grade system had been put through a lot of abuse by the previous owner and we wanted some peace of mind. On install day they provided two crews which were professional, courteous and just plain nice. They did a great job with the install and My wife and I could not be happier. Based on this experience, we will always recommend Parrish to all of our friends and neighbors.

edwardd571

04/04/2014

Overall

My furnace pilot light wouldn't light. My home warranty company hired Parrish Services to come out and look at it. The technician showed up in the time slot they provided. It all was fixed in about 30 minutes. Afterwards he explained what had happen and informed me of the other services. Couldn't have had a better and quick experience. I would recommend them to anyone in the area.

Details

Phone: (703) 771-4190

Address: 7865 Coppermine Dr, Manassas, VA 20109

Website: http://www.parrishservices.com

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