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Once Upon A Child

CLOSED NOW

Today11:00 am - 8:00 pm

Tomorrow12:00 pm - 5:30 pm

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Business Details

Hours:

Regular Hours

Mon - Sat11:00 am - 8:00 pm

Sun12:00 pm - 5:30 pm

Payment method:
master card, visa
Categories:
Children's Furniture, Maternity Clothes, Resale Shops, Children & Infants Clothing, Second Hand Dealers, Baby Accessories, Furnishings & Services

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Reviews

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11/03/2012
This was definitely one for th...

This was definitely one for the books! We took clothes and other items to this store and were told it would be an hour before they would be done going through everything, so we went on our way, ran some errands, and came back about two hours later. They still weren't done going through everything. About 20 minutes later, they were done. We walked in with four bags full and they gave us three back... Really?! Now I kn... view more

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05/03/2011
I brought in very good to exce...

I brought in very good to excellent clothing that my six month old son had just grown out of, so they were not out of date. I washed everything, pulled out anything that had even the slightest stain, packed it all nicely and brought it in. I also had a few other BRAND NEW accessories, shoes and other items that still had tags. The manager took the things I had in packages that were brand new, pulled them out and then... view more

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03/15/2011
DON'T DO BUSINESS WITH THIS STORE. THEY ARE UNETHICAL.

I left a crib for evaluation that I had just taken apart, cleaned and checked after moving my son to a "big" bed. I received a call & was told it was broken, they weren't buying it and I should come pick it up. When I arrived, they showed me a piece with the top rail off and pieces falling out. They told me it must be old or not good quality. The crib was expensive and used by 1 child!! Someone the... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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05/12/2010
If you have another option...

If you have another option, I would suggest skipping this shop for consigning your used clothes. The selection is fine and they have a play area for kids, but they tend to not be very honest when buying clothes. When refusing clothes instead of simply saying they couldn't take them, everytime I've had them reject clothes they tend to be insulting as to why. I had them tell me on different that my clothes smelled l... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Once Upon A Child

7692 Stream Walk LnManassasVA 20109

(703) 257-5055

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Once Upon A Child

7692 Stream Walk LnManassasVA 20109

(703) 257-5055

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