Appliances Pro Inc

Just used Appliances Pro Inc. on 14 January 2015 for a Maytag dryer problem. Found their ad in our church bulletin. They came out the same day I called, quick to troubleshoot, ordered the part on-site, was delivered to them on Friday, installed the same day. I'm very impressed with their service, very prompt, courteous, extremely knowledgeable and number 1 on my list, EXTREMELY affordable. I've now found the appliance repair business I'll use from now on. WELL DONE!!!!!!!

I recently engaged Appliances Pro, Inc. in Manassas, Virginia to do a minor repair on a kitchen appliance. The service was sub-standard. Over several weeks, they ordered the wrong part, caused additional damage, and left the appliance non-functional. I was required to pay a 50% deposit before work was to commence and an additional payment mid-way through repairs. After an unsuccessful repair job, the store manager promised to return an un-cashed check, which was cashed several days later. In addition to poor service, I was lied to and had to purchase a new appliance from a different company, at great personal cost. They should not have taken a job that they could not complete and should have honored their words to return a check, as they could not fix my appliance and had promised me to return the last payment.

I used their services to fix My AC unit in hot summer and it was long weekend. Called and requested for scheduling an appointment. I was happy that they responded nicely and scheduled an immediate appointment. They did not even charge anything extra even if it was a holiday. The technician came out , looked for the problem quickly and fixed my AC immediately. I highly recommend to use their services.

Word of advice - before calling this company check out the Better Business Bureau and save yourself some grief and money. Don't believe all the positive ratings you read or even the negative ones, check them out for yourself. I wish I had. They ruined my stove that was 6 years old and wrote me a bad check to refund my deposit for repairs. One star because it won't let me make it a minus stars.