How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
9113 Mathis AveManassas, VA 20110
From Business: All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first …
9412 Grant AveManassas, VA 20110
From Business: Do you have glass damage? For windshield repair and replacement in the Manassas area, turn to Safelite AutoGlass . Those in central Manassas or other areas can acce…
10505 Crestwood DrManassas, VA 20109
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overh…
8405 Centreville RoadManassas Park, VA 20111
From Business: For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide wa…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
Ever ince Kevin opened hop, I've topped taking my car to Goodyear or the dealer. I have a 1995 Infiniti with 145k mile on it & I didn't want to pend the money to go to a dealer hip (which I did only once when I bought thi car a year ago) & get 3rd cla ervice at high...more price. Needle to ay, taking the car to a dealer i not a mart move. Since then, I've been looking for a hop where I can get good ervice and fair price . My earch came to an end when I found Complete Auto Care. I can't remember the fir t job I took the car in for, but it wa kind of a te t ca e to ee what kind of ervice I would get. I wa o blown away by Kevin' & hi Dad' ervice, that I never he itated to take my car back to them. Since then I've had over $2k worth of repair & maintenance done at nothing but great price and even greater ervice. With every repair, Kevin take the time to explain what could be wrong, he then confirm it and offer hi ugge tion on what repair to get done. To be cautiou , I u ually get quote from a few other hop , too. He ha alway beaten their quote w/o me having to even hare what other were quoting. A great perk i that I can drop off my car at hi hop, he'll give me a ride to and from the VRE tation o that I don't end up pending a weekend to get my car fixed. Now, you can imagine, if you were to leave your car at a repair hop and you were at the mercy of the hop manager to correctly diagno e a problem & ugge t repair , you are probably going to get more than you needed & naturally pay more; NOT the ca e with Kevin. He i truly a profe ional and i one of tho e car repair profe ional that are even harder to find than a bald eagle. HIS SERVICE IS UNMATCHED in the car repair indu try. Not only doe he under tand that you don't want to overhaul your car, he under tand that ome people (like me) like to ee the work that wa done. He doe a fanta tic job of explaining what he did & even how the part he replaced. YOU WILL NOT FIND THIS KIND OF SERVICE ANYWHERE ELSE. Even though I've had a car where I've had to pend o much money to keep it running, I'm o glad I've been taking it to Kevin and not to the cleaner . :-) view less
The guy at Complete Auto Care Inc. are excellent and have diagno ed and fixed our car problem in very hort period of time and at very REASONABLE RATES. They have alway verified with u work that need to be done and the co t involved BEFORE they tarted. They al ...moreo take the time to explain WHAT i broken, HOW it broke, what OPTIONS there are to fix it and how much will it COST ...... and they do thi BEFORE THEY EVEN START the work. Their hour are great; even open 1/2 day on SATURDAYS. And their their SCHEDULE IS FLEXIBLE if you chedule thing ahead of time; they have come in EARLY o that I can drop off my car, tay LATE o that you can pick up your car after work, they have dropped me off and picked me up at the VRE, and they have even picked u up and dropped u off when we did not have a car ride. An example of their excellent ervice i the time that my FORMER MECHANIC could not find the ource of exce ive vibration at peed on my front end. He wa ure that it wa an i ue with the brand new tire I bought and they needed to be rotated. Even after the rotation it did not get much better. I went to Kevin and he drove my car for le than 5 minute and verified that it wa indeed the wheel bearing . I dropped off the car the next morning and he had them done before the end of the day ..... BEFORE he had originally aid they would be done :-) You can't go wrong with Complete Auto Care Inc., they are a family run bu ine that alway goe Above & Beyond. view less
I brought my 1983 Mu tang down to Walt' Auto Service after omeone had recommended their ervice to me. I had a LOCAL DEALERSHIP, who hall remain anonamou at thi time, tell me that I needed a new clutch for my Mu tang, co ting me in exce of $600.00!!!!!!! I poke to t...morehe ervice writer at Walt' , who, by the way, eemed to be extremely knowledgable and articulated in hi de cription of the Mu tang, and he explained to me in under tandable term , the probable,and po ible, rea on for my clutch problem. He informed me that the technician at Walt will conduct a full 30 point in pection, and properly diagno e my i ue for me without delay. Well, it turn out, that all I needed wa an adju tment of my clutch cable it elf!! Not a new clutch!!!!!, like thi SO-CALLED FORD DEALER had previou ly informed me of !!!!! All I can ay i , THANKS SO VERY MUCH!!!!!, for the Hone ty and Intergrity, and getting a rea onable and fair charge, in tead of $600.00!! The e guy at Walt' have PROFESSIONALISM !!!!! and Awe ome Cu tomer Service, not to mention being FAIR and STRAIGHT - TALKING. I would recommend Walt' to everyone who want a REAL, HONEST, and CUSTOMER FRIENDLY, treatment for all of their Automotive need !!!!! view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.