In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Mercedes-Benz of Orlando

CLOSED NOW

Today:8:30 am - 7:00 pm

Tomorrow:8:30 am - 7:00 pm

810 N Orlando Ave,

Maitland, FL 32751

(407) 680-0784

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

51

years

in Business

Mercedes-Benz of Orlando is a Maitland Mercedes-Benz Dealer, specializing in new Mercedes-Benz vehicle sales and service for the greater Orlando area.

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Mercedes-Benz of Orlando, an Orlando Mercedes-Benz dealer, has a vast inventory of new & used Mercedes cars, trucks and SUVs. We offer vehicle financing, Mercedes OEM factory service & auto parts.
Extra Phones:

Fax: (407) 628-0383

Sponsored Links
Brands:
Mercedes-Benz
Payment method:
master card, visa, check, cash, financing available
Location:
Proudly serving the greater Orlando area
Neighborhoods:
Winter Park, Winter Park Village Shopping Center
Languages:
English, Spanish
Associations:
AutoNation
Categories:
Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Car Dealers, Wholesale Used Car Dealers, Automobile Body Repairing & Painting, Automobile Leasing
Other Information:

Parking: Valet

More »

Less »

Provided by

Reviews

Share Review

Like this review? Share it on your social network to get the word out!

Updated: a month ago

Posted: 7/13/2015

Overall

I set up an online appointment with Joel to test drive a vehicle. When I arrived at the scheduled time, he mysteriously had something else to do. The black salesman James (whom he made reference to a few times) was busy. I guess they try to match ethnicities for all non-white customers. Anywho, he pretty much played rock, paper, scissors with another guy named Brian so they can decide who will have the daunting task of telling the black girl no. The black girl who unknowingly is an eng...view moreineer with a stable high paying job. (Not that it should matter). Unfortunately I was stuck with Brian. After test driving a vehicle (which is what I came there to do). He insisted on appraising my current vehicle. After several misleading assumptions and a very pompous attitude, he came back with some figures......my credit was never run, no income info or anything taken, no acknowledgement of the internet price I was quoted (although I mentioned it), and a total lack of discernment. Then I was given "I'm sure you're not interested in paying that amount, we're pretty busy today so give us a call later". Then took off from his desk before I could even stand up from my seat. I have never felt so disgusted, degrated and embarrassed in my life. Thank God there are other Mercedes dealerships not too far. I'm still debating how far I am going to take this but absolutely the worst service. Even for car dealership standards.view less

Was this helpful?Yes
|
Flag Abuse
Progress
Updated: a month ago

Posted: 2/19/2012Provided by Citysearch - 

Overall
Car Insurance Quote for your new car in Orlando

Car Insurance

Was this helpful?YesFlag Abuse
William T S
Updated: a month ago

Posted: 11/20/2011Provided by Citysearch - 

Overall
Lifetime Customer

I know that rarely do you hear anything positive in these types of review - because more times than not - the reviews are used to complain. And I am not saying that it may not be warranted - but as a lifetime MB customer from the day that the doors opened in 2003 - we have had nothing but good experiences with the service and sales at MB of So.Orlando.\r
Having bought over 7 MB - from Cs to SLKs - the service crew are great about scheduling loaner cars or service that can fit our sch
...view moreedules.\r
(It doesn't hurt having the Mac Daddy Mall of Millenia right across the street to browse whilst the car is being serviced)\r
I hope that MB of So. Orlando keeps up the great job - and although they are going through a facelift - that they keep the great sales and service people.\r
They may look more like the other MB dealerships because of the restoration - but I hope that they keep ahead of the curve like they have been doing! :)
view less

Was this helpful?YesFlag Abuse
efredo
Updated: a month ago

Posted: 10/1/2009Provided by Citysearch - 

Overall
Professional and responsible dealership

The sales person I have dealt with, Shariff, is excellent and responsive. The service department, in particular as represented by Lori and Mike, has been superb (I have bought 4 new cars from them and have taken them a 5th MB purchased elsewhere, all handled professionally and competently in every regard). This is not a faceless corporate owned facility but one owned by a successful and involved individual who knows how to attract the best people and satisfy discerning customers. I h...view moreighly recommend MBSO.view less

Was this helpful?YesFlag Abuse
1234anonymous1234
Updated: a month ago

Posted: 8/14/2009Provided by Citysearch - 

Overall
Avoid at all costs!

NO CONTACT: My second bad experience. Both times Lori Nilsen will not pick up the phone or call me back with requested status updates, maybe an email every 4 days. No customer service or sense of urgency whatsoever. Car has been there 6 days and i don't even have an estimate. The only reason i brought it for a 2nd time was the hope that they could again fix the same issue i brought the car in with the 1st time. Absolutely horrible......TWO DAYS LATER: I was told the car should be ready...view more today. When i tried to call, i was hung up on by receptionist Bianca Heap after asking her if there was anyone who could help me get the status on my vehicle and having her transfer me to multiple numbers where no one answered. Lori is nowhere to be found and not answering phone calls or emails. I called every service manager, including the director down the line and not one of them can pick up. They have terrible reviews all over the internet that i should have read!!view less

Was this helpful?YesFlag Abuse
Cardone
Updated: a month ago

Posted: 3/25/2009Provided by Citysearch - 

Overall
Be aware of this people

Terrible Terrible terrible, Special Sam Our Sales Man, Do not ask about him, most likely he do not know what his doing and will let you come 4~5 times to correct his childish mistake, The sales manager misspelled 2 times our name in two different appointments, unbelievable after we give them our Drive license, Good Lord just copy from the Drive license! After that another call the paper for the warranty are to be remake, What? Are you serious? Well when I ask way we need to get back f...view moreor the 4th time they give me some stupid explanations like it is for my good that car need to be reinspect, so I ask for discount on some upgrade to some parts that I wan to buy, well no way, I ask to take care of us and make up for the four times and 45 minutes of drive to get there for the mistake that they continue to do and we do not have any part of it but that rude SAM and unprofessional of our sales man told us that they do no need to give discount or anything, and we already close the deal as is if I want he can give me some coffee or a bottle of water! Can you believe that incompetent and unprofessional person! I do have a business as well and when I screw up we try to make up for our clients in anyways, and this people want give us a coffee for the 4 times that we lost time and gas. WARNING DO NOT DEAL WITH THEM!!!view less

Was this helpful?YesFlag Abuse
Sponsored Links
Map & Directions
More Like This
Send to Phone
Mercedes-Benz of Orlando

810 N Orlando AveMaitlandFL 32751

(407) 680-0784

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Mercedes-Benz of Orlando

810 N Orlando AveMaitlandFL 32751

(407) 680-0784

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback