Be prepared for a very long wait. They overbook and never seem to be on time especially for cleanings! Tried to use them when I worked in the same building figuring I would lose less time from work if I didn't have to drive to the appointment but was I wrong! They were so bad about keeping to their schedule (& I realize that for dentists there are emergencies that will throw their schedules off but this as for their cleanings!!), it was easier and quicker for me to drive somewhere else and come back and I lost less time from work too! They also charge a $10 "sterilization" fee per visit on top of whatever you pay over your insurance! Sorry but keeping your equipment clean and sterilized should not incur an extra charge! It is part of the cost of doing business! Not much has changed with these dentist offices.... seriously suggest you can avoid them whenever possible and CHECK OUT ASPEN DENTAL - amazing care and free exam and xrays for those of us who no longer have dental insurance plus they will even give you a copy of your full mouth xrays for free!! They did a great job for a reasonable charge extracting a tooth with a failed root canal and crown that had been messed up by another lousy dentist in our area!