I totally damaged the whole passenger side of my car , coming out of a parking lot and catching the fire hydrant that was hiding to my right as I turned. To make matters worse , when I first heard the sound I didn't realize what it was and so I continued to tear through both doors and the back. After making a claim with my insurance , the adjuster came to my work to assess the damage. His estimate was $ 1800 , which seemed really low , by looking at the extent of the damage. Not that I would know . A co-worker had just fixed his suv at National Body Works , and he was very happy with the repair so i called and made an appointment. The first thing I noticed when I got there was all the competition ( 3 body shops within 1 block ) & yet they were busy. The staff was very helpful and friendly . The owner , Sasan explained to me that its always better to have the adjuster go to a shop to see the car & assess the damage . because ,he said ,he will disassemble the car and find all the hidden damage with the adjuster present so the estimate he writes would be accurate, Preventing delays and maximizing my coverage . something to keep in mind if I ever damage my car in the future. He called my insurance for a re-inspection; my rent a car arrived and I left. 3 days later he called to tell me that the final estimate the insurance approved is $ 3345.00 . that's almost double the original estimate. He said that many insurances like to skip out on a lot of necessary steps in the repair to save money. but his job is to fight for the customer. That was good to hear. the best part is that he gave me a $500 discount by applying discount coupons to my bill. So its like not paying my deductable .A week and half later I went to pick up my car & WOW.... What accident ? it was perfect . she was detailed & looking great. They even repaired the dent I had on my front fender , at no charge. Im so happy!!!
I was the victim of a hit and run, and although there was a tremendous amount of damage my insurance company refused to "total" the car, because it was only a few months old. I brought it to Gee-Kay, and it took a day to assess all of the damage and figure out how long it would take to fix it and how much the cost would be. After their estimate, my own insurance company tried screwing me by telling me that the car "didn't need" certain work, or that there were "other ways" (in other words, cheaper for them) to fix the work. I guess straightening the frame was "optional" to them, despite how unsafe that would have been. The owner at Gee-Kay (Joe) actually stood up to my insurance company and told them that he couldn't do the work if they were going to put me and my family in an unsafe vehicle. A second adjuster came out and sure enough he approved everything Joe said the car needed. When Enterprise was taking forever to pick me up from the shop, Joe drove me there himself. This was my first (and hopefully last) experience at a body shop, but if I had to use one again it would be Gee-Kay. These guys have been doing this forever and they know what they're doing.
I got rear ended last week while sitting behind a red light. The guy has no insurance & I am going to have to pay for the repairs & then try to sue him. Anyway , I drive by National Body Works everyday on my way to work. Actually there are a lot of body shops in this area. I went to total of 5 shops to get the best price since I’m paying for it. Every shop said I have to replace my bumper and trunk lid. All the estimates were over $1350 plus any hidden damage that they can’t see but all assured me there was definitely hidden damage . That is all except National . I could see that The estimator at national was really trying to keep my cost down since I told him I’m paying out of pocket. Nationals quote was $790 since they were able to save my parts & not buy new. I asked about all the hidden damages & he said that he already knows what is damaged & its included in the price. I couldn’t believe it , so I gave them the car before he changes his mind or realizes that he made a mistake. Needless to say there was no mistake . I picked up my car 4 days later and it looked great. These guys are real pros . definitely recommend them to everyone I know