I have been dealing with this company for 2 year now and at first they were OK but it has been 4 weeks (yes I said 4 weeks) that our trash hasn't been picked up. We have gotten a lot of excuses and even a few lies but no service. They say they will definetly pick it up on a certain day but don't even have the courtesy to call us back to say they aren't coming. We have been EXTREMELY patient with this company but enough is enough. When we asked about our bill being adjusted for the month we paid for but didn't get service we were told....."it's only $12 a month". It's not about the money, it's about you giving me the service I paid for and not lying to your customers. By the way, I still haven't had my trash picked up.