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Mermaid Car Wash

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Business Details

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Regular Hours

Also for Motor Homes, Boats & Recreational Vehicles, Camper's & Boats
Payment method:
all major credit cards, check
Park Towne
Car Wash, Automobile Detailing

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I admit I only paid for the cheapest wash, but they barely clean the inside at all. Ran a cloth over the dash and took a swipe at the windows, but never touched the console or the cup holders. I found dust and crumbs (yes, I admit I sometimes snack in my car) plus a candy wrapper still at the bottom of the center cup holder. I used to go there years back when I lived in Madison, but I won't go back again. Cheap is ... view more

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Never Go There! Total waste of time and money. Had to take my car to Octopus Car Wash after I left here because they left all the dust in my car. Didn't even use a dressing when wiping down the dash and don't do the doors or panels at all. Manager seemed very uncaring when I said that I could have done what they did in 10 min at a car wash myself. He then took my car back through and had them take out the trash and r... view more

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They didn't clean the rear win...

They didn't clean the rear window at all. I could see it was dirty when I got home and cleaned it with paper towel and glass cleaner and the paper towel was dirty. They also didn't clean the cover over the instrumentation panel - was visually dirty. I very rarely go to Mermaid or anywhere to have the inside cleaned. I called and they asked if I could come back in. No, not today - don't live close. Guess I will ... view more

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I have never PERSONALLY had an...

I have never PERSONALLY had any trouble with Mermaid...I love the way my car smells after, nothing has ever gone missing, and car is usually pretty messy when I bring it in so I definitely get my money's worth. But in response to revitup I totally agree. You need to get what you are paying for if there are understood expectations of what the car should look like after. Couldn't have put it better myself.

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This is in response to "Bevcar...

This is in response to Nickole6.....Next time you go out to a restaurant, come to mine. I'll personally take your order, then have you pay up front b/4 it's brought to your table. Then, as the head chef, I'll decide what part of that meal you will or will not get and perhaps not even send out what you originally asked for or expected even though you've already paid full price. I may even send you out a burned entree,... view more

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I drive to Mermaid from the De...

I drive to Mermaid from the Dells area just to get my car washed, as I know a couple of my friends do as well. The employees treat me as I treat them, with respect. My car is always clean and lint free. I have NEVER had a problem and have been using Mermaid for 10 years. Love the service and the staff. If I were ever unhappy with something they did, they would gladly fix it as it is all in the way you ask, not ... view more

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I've wonder if any of the peop...

I've wonder if any of the people writing reviews read what they've written before they hit "all done" Do you ever wonder why youmight be treated "rudely?" When you make yourcomplaint do you talk to whoever you're complaining to like they are beneath you? It's a car wash! It's not the end of the world, I promise. If the shininess of your wheels are that important to you, take a rag bend over and... view more

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Lot of negative reviews here. ...

Lot of negative reviews here. I've frequented both Mermaid and Octopus and both do a good job, but I've historically had more problems with the quality of a wash from Octopus. But both providers are happy to do a do-over to make things right. I would bet none of these people who left negative ratings complained in person. And I would bet they historically just tend to post negative complaints online rather than confr... view more

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I went to get the 10 dollar in...

I went to get the 10 dollar in and out deal. The price sounded too good to be true, because it was. The whole idea was to get the dog hair out of the interior, which they did not even come close to doing. And the bed of my truck was empty, but they decided to close the tailgate anyway and let me keep all the leaves and debris that had piled up back there. The wiper blades still had junk in them, the ashtrays weren't... view more

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Very, Very Poor

Really...? You are going to charge me $22.39 for the "Pearl Package" and you are going to clean/shine the tires as well? I should have just gone to one of those "touchless" car washes...for $6-7 because that is really all I got as far as service. The extra I paid for tire service involved the automated car wash shooting out some goo and completely missing my tire... view more

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Mermaid Car Wash

526 Grand Canyon DrMadisonWI 53719

(608) 833-9274

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Mermaid Car Wash

526 Grand Canyon DrMadisonWI 53719

(608) 833-9274

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