In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Mermaid Car Wash

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

BBB Rating:
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
Visit Facebook Page

Regular Hours

Also for Motor Homes, Boats & Recreational Vehicles, Camper's & Boats
Payment method:
discover, mastercard, visa, amex
Park Towne
Car Wash, Automobile Detailing
Other Information:

Wheelchair Accessible: Yes

Specialties: Boats, Vans

More »

Less »


Review this business:
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!



Went to Mermaid today for first time on recommendation of colleague. The outside of the car looked fine, although the back of the car was still dripping, the mirrors weren't dried (and are now spotty) and there were water marks on a back window. I can polish that when home. The interior was another story: seats weren't vacuumed, cup holders not cleaned, that area that you step over to get into the car clearly not touched, the clear panel with a million fingerprints not touched. Trunk not vacuumed. This for a $16.25 package! Upon reading the reviews below, I called the manager and am bringing in the car tomorrow to have the interior cleaned. I'll be returning to Octopus from now on.


worst interior job ever

Granted car was dirty but no cup holders cleaned out inside doors not wiped down gear shift not touched. What did they do?


Terrible service

I went to get car wash at this place twice a couple years ago and I didn't like it. Today, I went there again and I even hate the place even more. People who work there are so rude and unfriendly. I spent $20 just to get lousy job done. Save your money and go somewhere else.



I admit I only paid for the cheapest wash, but they barely clean the inside at all. Ran a cloth over the dash and took a swipe at the windows, but never touched the console or the cup holders. I found dust and crumbs (yes, I admit I sometimes snack in my car) plus a candy wrapper still at the bottom of the center cup holder. I used to go there years back when I lived in Madison, but I won't go back again. Cheap is one thing. Lazy is another.



Never Go There! Total waste of time and money. Had to take my car to Octopus Car Wash after I left here because they left all the dust in my car. Didn't even use a dressing when wiping down the dash and don't do the doors or panels at all. Manager seemed very uncaring when I said that I could have done what they did in 10 min at a car wash myself. He then took my car back through and had them take out the trash and re-vacuum the floors and seats. I paid for the "Pearl" top of the line car wash for $17 and ended up paying another $15 to get it done right half way across Madison where they do the TOP OF THE LINE car wash for less and even vacuum the rear bay and clean the entire car out top to bottom, remove the trash and dress the panels and dash. Not a fuzz or dust to be seen. Good job Octopus! Even the inside staff were unable to give me a way to email or call the operations manager or owner. I left a note so we'll see how it goes, think I'll get a call...I won't hold my breath!! Parrots were the only entertaining factor here folks and the only thing we could get from the girl behind the counter who was too busy playing games on the computer and chatting to greet customers coming in (who are dodging the parrot trying to bite them!) is that she wishes she could "muzzle" them! Ridiculous, will NEVER go there again!! Don't waste your time unless all you car about is getting the outside washed...sigh


They didn't clean the rear win...

They didn't clean the rear window at all. I could see it was dirty when I got home and cleaned it with paper towel and glass cleaner and the paper towel was dirty. They also didn't clean the cover over the instrumentation panel - was visually dirty. I very rarely go to Mermaid or anywhere to have the inside cleaned. I called and they asked if I could come back in. No, not today - don't live close. Guess I will need to clean what they missed myself. And this after sitting for a long time because there was a long line of vehicles waiting.


I have never PERSONALLY had an...

I have never PERSONALLY had any trouble with Mermaid...I love the way my car smells after, nothing has ever gone missing, and car is usually pretty messy when I bring it in so I definitely get my money's worth. But in response to revitup I totally agree. You need to get what you are paying for if there are understood expectations of what the car should look like after. Couldn't have put it better myself.


I drive to Mermaid from the De...

I drive to Mermaid from the Dells area just to get my car washed, as I know a couple of my friends do as well. The employees treat me as I treat them, with respect. My car is always clean and lint free. I have NEVER had a problem and have been using Mermaid for 10 years. Love the service and the staff. If I were ever unhappy with something they did, they would gladly fix it as it is all in the way you ask, not demand.

Map & Directions
Send to Phone
Mermaid Car Wash

526 Grand Canyon DrMadisonWI 53719

(608) 833-9274

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Mermaid Car Wash

526 Grand Canyon DrMadisonWI 53719

(608) 833-9274

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!