I had my carpets cleaned yesterday and they are still soaked today. Absolutely unbelievable how wet they are!! The kids that came to do the job looked like they were in junior high and no real interest in doing a good job were here to just get it done. I watched and snapped as one kid was walking around spraying pretreat in my FR while he was looking one direction and spraying the other, totally oblivious to where it was spraying (all over my newly painted walls) I was told the job would take 2hrs there were in and out in 1 hr. It was a slam/bam we are out of here job! I used this company yrs. just after Stu passed and was very happy so thought it would still be the best that it was then, it is not and would never recommend them or use them again! VERY UNHAPPY with the work and the job they did. I am guessing carpets will be soiled before they ever dry....when they say deep steam cleaning they really meet deep water!