My expereince with Sharon Cooper at Trickett Honda was very favorable, excellent and Sharon was extremely helpful and professional. My daughter, Rebecca needed a new car immediatley as her 2004 Volkswagon was basically dead on the side of the road. Without safe and reliable transportation to and from work she would have suffered a huge financial crisis. I found the (Fit) car we wanted on-line, contacted Sharon and she did everything in her power to make the process smooth and affordable. I live in Santa Barbara, California and my daughter lives in Madison, Tenn. Buying a new car sight unseen and without the opportunity to negotiate wasn't exactly what I was expecting or my preference. Having the inconvenience of not being physically present with my daughter in the process was a little unsettling and unusual for me. Sharon Cooper did everything possible to make the experience comforting and reassuring from a parents point of view. I would highly recommend Sharon and emphasize how valuable she was in making our purchase possible, everything went very smoothly and I sincerely appreciate her follow-up, caring attitude and willingness to take the extra steps to get Rebecca the lowest possible interest rate on the loan. My daughter now has a new reliable vehicle which she can have serviced and maintained at the dealership which is 3 miles from her home in Madison. Her daily commute to Franklin will be comfortable and safe in her new Honda Fit. I have confidence in her ability to manage her life a little easier and better now that she has a new car. Thanks Sharon!
I had a wonderful experience at Trickett Honda. I will never go for any other dealer. It started when I called to ask for a price, I also requested an eprice online. I received a prompt response. I was late for my appointment because my old car broke down, and they were still able to accommodate, work together, and be flexible around my schedule. I never felt I was pushed for a purchase unlike the way I felt at other dealers. They did give me the best price which was $1000 cheaper than their competitive dealer for the same car. Not to mention that their fees are way lower. I bought the car on Saturday and then decided to add a co-owner in the title because of an insurance problem, I called the salesman on his personal cell and was able to arrange a time to do that on Monday afternoon without interfering with my schedule. In addition to all of that, they offered me a lower APR % (~1.0%) with a reputable bank than their competitive dealer. The salesman spent 30 minutes explaining every feature in the car (when and how to use it) and helped set my mirrors before I drove out with the car. I also bought a cargo tray that I was suppose to wait until it comes to the shop to pick up. Store owner was courteous to give me the one he had displayed in the showroom and not have to come back to pick it up. Overall, I am very pleased with my experience and appreciate everyone's help there. Big smiley face :))
My daughter is a teacher at TW Hunter Middle School. Late yesterday afternoon she found that she had a flat tire and called Honda Service to help change the tire. Unfortunately the locking lug nut key was not returned after her last service visit at another Honda dealership and they were unable to help her. My wife was able to locate your dealership online and spoke with Bill. It was almost 6:00pm and Bill said that if she could make it to your dealership he would be able to help remove the lock and change the tire to the spare. She was able to limp in after a can of Fix a Flat and was met by Bill and two other gentleman. They removed the lock, changed the tire and had her back on the road in no time. They took care of this at no charge. Our daughter has lived in Nashville for seven years, attending Vanderbilt undergrad and grad school and has settled in Nashville for life. We are from California and at times it is hard to be so far from family. As the father of two daughters I can't tell you how much your kindness and care means to me. Bill and your staff went above and beyond yesterday and I am grateful. Needless to say, we will be using Trickett Honda for all of our future needs. Thank you! Gene