Of all the pain specialists that I have seen I believe him to be the most up to date a thorough Doctor I have had the pleasure of working with to try and manage my pain. The fact that he is a surgical anesthesiologist as well as a Pain Management Doctor makes him uniquely qualified to understand the mechanisms of a persons pain as he holds the lives of people in surgery in his hands every day and that requires an observant eye to ensure his patient lives through the surgery. I have found him to be more observant and hands on than any doctor I have dealt with. There use to be a philosophy in medicine you cannot heal with out touching the patient. today you go in and office and in most cases the doctor asks how you feel then orders tests leaves and comes back with the test results. In my experience the recent trend for doctors to not touch their patients has lead to the mass increase in malpractice Lawsuits. If more doctors did a complete 3 minute exam of their patients while offering reassurance that all that could be done would be done there would to a 1000 fold increase in patient satisfaction with there doctors. There are so many things you can tell about a patient by doing a quick check of the general condition of the patient will instilling in them the feeling that they matter enough for you to touch them and see if you can find if there is anything that may have been missed in your telling of how you feel. The reduction in unnecessary tests, and misdiagnoses would drop dramatically. Dr. Hua is just such a man and he instills confidence that he has done all he can to take care of you.
I did have some problems with a young girl named Lindsey about 6 weeks ago when I was in the office over a copay, I am uninsured and have to pay a copay every visit (and trust me it is a reasonable copay). I had a balance of 35.00 and of coarse copay for that day but all I had was 20.00 because I am in between jobs at the moment. She told me I had to pay a minimum of 40. Lindsey DID NOT care about my situation and she was just rude as hell. I asked to speak to the office manager a d little miss attitude stomped off. The young black girl signed me in any way and took the 20.00. While waiting I heard Lindsey fussing at the other girl for checking me in. Once I got into a room I asked my nurse if she could get the office manager for me without letting the front girls know and she did as I asked. Mrs. Leslie came and sat down with me and apologized over and over again for her staffs behavior. Leslie was understanding and caring about my situation.
I have been a patient of North Macon Family Physicians for many years and have been seen by Dr. Yvonne McAllister many times. I find her very efficient, personable, knowledgeable and with an excellent bedside maner. I recommend her to anyone who needs a family phycisian. Bob Rush, Macon, Ga.