I'm am very pleased with Premier Imports! I can ALWAYS trust Chad to tell me exactly what's wrong with my car. And he's very reasonable with his prices!! I've been going to him for quite a few years and have never had any issues with the repairs done to my car or the employees. Before Amanda started working there it was a bit harder to get updates on my vehicle due to the fact Chad didn't have a receptionist, but since then every time I call she always keeps me updated, and if she doesn't have an answer right then she'll let me know within a couple hours. It's a lot easier to speak with her to get scheduled, or if I have a quick question and Chad isn't able to get to the phone she helps find the answer. A very helpful young lady. Chads other mechanic (John) is extremely helpful as well. The crew knows their stuff!! I would definitely tell anyone to go to Premier Imports for all your Honda & Acura needs.
Serving the Macon Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
The customer service here is wonderful. And the reason being is I never once felt like I was swimming with sharks or felt pressured. When I feel pressured about something like buying a car, I RUN the other way. I didn't go through the whole process of buying a car, but we did get into talking about the finance part. If I hadn't of gone to this dealership first I possibly would not have realized how poor the customer service was at the one I went to the next day. These people treat you like you matter and don't act like you are an inconvenience or are dumb. From what I can tell I would definitely recommend this dealership to someone looking for a car.
I bought my car from GTR about a month ago. It was not a planned purchase, my transmission had gone out on my previous car. They had a car that they had just got in that day and it was perfect. Now, this is a USED car dealer, so ulitmately, you get what you pay for. There are a few things that I need to fix, but nothing big and I am certainly not going to ask them to fix it. You do sign an AS IS buyer guide when you sign all of your paperwork. The customer service there is great, everyone is extremely knowledgeable about things. Overall, I am extremely satisfied with my purchase and would purchase from GTR again if needed.