Great service for rental - had to get upgraded by Enterprise due to vehicle availability. I had owned a Toyota Rav 4 prior. This newer model was nice to drive. I would have to say this Enterprise office has always taken care of us. My only disappointment is there is no way to pay for an automatic toll incurred on a trip. You pay the toll after the fact but have to pay a surcharge because the toll originally goes to Enterprise. I appreciate Enterprise being proactive and paying the toll but wish there was some way in the future to have an option up front. Unfortunately, I see how this could become lucrative for car rental companies.
Very satisfied, Enterprise upgraded my car at no cost to me and was very prompt picking me up from home and taking me back after the rental return. It did take me some time to get used to the Chrysler 200 as it was so much different than my 20 year old Volvo. There was no owners manual which would have made it easier to become familiar with the bluetooth/audio features. The whole experience was very positive and economical for my situation
Overall my experience was very good. I only have one pet peeve and that is they they need to have more cars available instead of SUV's.