"Front Desk Staff is not very welcoming & never actually heard them say 'hi' or welcome' to any guest. The housekeeping & general staff wear street clothes with no badge- so how do u know who actually works there? Room- clean; we had a beach view-which was amazing doing yoga in the mornings watching the sunrise. Bedside lamp wasn't working & bathtub drained slow both were fixed by the time we came back a few hrs later that day. I did need to leave a note to replace the plastic drinking cups. Bathroom- needs updating; tile is chipped in places. No holder to place hand towels or wet towels. When taking a shower, floor gets soaked bc curtain isn't long enough & has no plastic backing. Balcony- needs fresh paint on rails & to clean the concrete. Roomy balcony & nice place to sit. Hotel- we booked about 6 months early, we got a cheaper rate & they did honor it. "
"Everyone was very friendly and the entire hotel was clean. My family makes an annual trip to Mackinaw, and I usually try to stay at a different hotel each time, however I will definately be coming back to Hamilton. The location was great as well. Can't wait to come back!"
"My husband and I stayed in the jacuzzi room. It was marvelous! We often request rooms with jacuzzis, but this one was the best, and biggest, tub we've ever had. Not only that, the room was quaint and comfortable, the housekeeping was great, and the waffles at breakfast were quite good. We also appreiciated the magazine with the history of Mackinac/Mackinaw and the maps with places to go and to eat. Would definitely stay here again. "