More Info

Honesty With Family Owned Pride For Over 25 Years

General Info
We pride ourself with 25 years of quality trusted service in all our work. Experience and honesty is what Jim Holder offers. 24 Hour Emergency service on all makes and models we Sell, Install and Service Heating, Air Conditioniars, Furnaces, Boilers and Ducts. Residential or Commercial.
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Services/Products
Air Conditioning Commercial Services Duct & Vent Cleaning Janitorial Mobile Homes Residential Services
Brands
Air Conditioning, Armstrong, Bryant, Commercial, Dave Lennox, Heil, Janitrol, Lennox, Residential, Rheem, Rheem-Ruud, Rheem/Ruud, Ruud, Westinghouse
Payment method
discover, visa, amex, mastercard
Associations
BBB
Categories
Other Information

Services: <ul> <li>Air Conditioning</li> <li>Commercial Services</li> <li>Duct & Vent Cleaning</li> <li>Janitorial</li> <li>Mobile Homes</li> <li>Residential Services</li> </ul>

Reviews

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MB
Mike B.

06/14/2017

Overall
Selection
Service

I was a service man for over 30 yrs. ,it was a great experience to call into Holders Htg.and air conditioning at 10:00 am. And have my air back in working order by 12:45pm. I understand on a hot day like this one , you be fortunate to have service the same. Dan was knowledgeable and friendly, went right to work and diagnosis,cleaned, and found a capacitor dead. Fix and Done. Glory be to a good company and great technician like Dan. Vickie the receptionist was very polite and professional. Service like that is hard to come by. Sincerely! Mike Bondick.

CK
Chuck K.

12/23/2016

Overall

I have have had nothing but good experiences with Jim Holder and his company. In 2012 we bought our house. In that winter our heater went out. I called every where for a flame sensor, but because it was after hours, no one was willing to sell me the part. They wanted to charge me for a inflated price and an after hours service call fee. My wife was pregnant with our first child, so I was about to bite the bullit and go with the cheapest quote, but Jim ended up getting my message and called me back. He personally went back to his shop and opened up his shop to sell me the part. This happened again a few months later with the ignitor. Since then, he has repaired our aprilaire and a few minor things. He has NEVER tried to sell me things I didn't need.
This past summer I made a huge mistake and payed dearly for it. We had lighting hit our house and blew up the furnace. We were leaving the next day and hired the 1st company that called back. They did a job that was outright criminal. I called Jim Holder to have him (or his guys) fix the problems. Jim address the situation personally. When seeing how bad of a job it was, he ended up going above and beyond what anyone could ever expect. He also was beyond resonable on price. I will NEVER have any other company service our house. I would recommend him to any of my family and/or friends. He runs a classy buisness and he is a class act.

JC
Jenny C.

12/17/2016

Overall

I was extremely disappointed in the service I received from this company. I definitely think they are crooked and the owner was very disrespectful. They charged me 120.00 for a 30.00 part and then the service man told me I owed him an additional $20.00 cash for his time. His time consisting of me driving to the shop and picking the part up in the parking lot. That is like going to Kohl's and having to pay the cashier for ringing you up. Really disappointing, especially this time of year, what ever happened to people being honest and helping each other out. I am not sure how they maintain a business with such poor ethics and morality.

shocker43

04/09/2010

Overall
Great Service

My furnace went in the middle of winter, and Jim got us squared away very quickly, and kept us from freezing!



Great work Jim, only heating guy I would use!

Details

Phone: (815) 654-7344

Address: 978 Old Ralston Rd, Machesney Park, IL 61115

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