Best Auto Buying Experience Ever!!! Bought a car from best bet auto about a month ago and had a very easy, simple transaction. I found the perfect BMW after looking at many other places. I looked at several dealerships and none of them gave me the feeling of comfort and confidence like best bet. They disclosed everything they new about the car, showed me the carfax and also offered to bring it over to my mechanic to have it checked. They did not negotiate much with the price but that was ok since it really was priced very well compared to similar cars available at other dealerships I did trade in an old Mercedes and they gave me a very fair trade price. I financed my purchase and they beat the interest rate that my credit union was giving. I made sure that when I found the car that I liked at best bet to wrap up the deal fast because while I was there it was extremely busy and in the 2 hours I spent there they must have sold 5 cars. When I arrived there the very car I wanted to buy was on a test drive lucky for me the person test driving my car bought another car on the lot. Their website is great, full of information, and they respond to you right away. We were also very impressed on how informed all the sales guys were with all the different models they carry. My husband plans on buying a car next and after the fantastic experience we had at best bet we could not imagine buying a car anywhere else.
After a rigorous search for the best deal in the market, I chose to buy my Honda CR-V from best bet auto, mike gave me great information, great price, and great service. More than anything else, he was honest and transparent with all the details that I needed to know about the car and the deal. I am a pretty pessimistic person in trusting dealers and very tough in negotiating what I want. But I can testify that this gentleman is an honest person, with whom you do not need to play games to find the truth or the best deal. Thank you mike. When I started shopping around for Honda CR-V, I contacted every single dealer and reseller in seattle/Tacoma area and told them that I want the best price and services they can offer. I collected quotes and ran a second round to verify that they actually have the vehicle and that they can beat the best price I had. Half of the dealers didn't even have the car. The other half were to lousy to respond to internet inquiries or only insisted on me visiting them and making an appointment for test drive. I did a test drive somewhere else, But ended up with only four dealers who could actually deliver. mike gave me the best price after all and did everything to keep me happy. I learned for the first time that a car dealer can also be a nice and honest person.
I've been in the customer service industry for several years and I know the difference between good customer service, bad customer service and the absence of. Best Bet Auto Sales is the epitome of customer service. That doesn't make them clairvoyant though. They do not moonlight as the neighborhood psychic. They can't predict if there will ever be an issue with a vehicle. Several years ago I bought a new vehicle from a Pontiac dealership and it started having mechanical problems within a year. Sometimes those things happen. Best Bet could've told me "your credit score sucks - go peddle your Nike's." I got a very nice car. A Kia that I love. Upon purchasing the car, there was a minor issue. I completely overreacted. I went in there snapping my fingers and cussing like Popeye. In spite of my awful (and embarrassing) behavior - they all remained professional and courteous. My car became a team effort and was repaired promptly. I'd like to give credit to Ray, Sarah, Salim, Hussein, Raul, Robert, all the mechanics and everyone else who helped out. They're motivated to be fair and honest with their customers. For that reason, Best Bet Auto Sales comes highly recommended.